The Challenges Faced By Start-Up Recruitment Agencies

Recruitment Agencies

Starting up a recruitment company is not without its challenges. There are many hurdles you will encounter along the way, yet you can overcome them with the right strategy and approach. Here, we ask recruitment agency assistance experts at New Millennia to take a look at some of the main challenges start-up recruitment agencies tend to face, as well as giving you some inspiration to help you through this.


Weak branding

There is only one place to begin, and this is with branding. Having a compelling and professional brand is of the utmost importance when entering the recruitment market. A lot of businesses make the mistake of putting out contrasting branding materials and this can only end up confusing the message. Instead, consistency is key and you need to make sure you consider this with each and everything that you do. If you don’t, it will come across, and you will only end up leaving people confused about your business and what you stand for. .


Financial issues 

There is no denying that one of the main reasons why startups fail is because of financial issues. A lot of recruitment companies have to shut their doors because they run out of money quickly. This is why you need to make sure you put together an expert financial plan that should cover all of your costs. It is easy to think that you need to spend all of your money on everything from software to personnel from the start. However, running before you can walk is one of the worst things you can do when establishing a new business. 

Instead, you need to make sure that you carefully plan and strategise your route to the top. Staying on top of your finances is also imperative from a cash flow point of view. Make sure you send invoices as soon as the work is done and chase them up regularly.


Getting a diverse client range 

Another challenge that a lot of new recruitment firms face is getting a diverse client range. A lot of recruitment companies find themselves relying on one big client. However, what happens when that client no longer needs your services or decides they are going to sell their business, for instance? Diversification is a vital part when it comes to minimising risk. If something goes wrong with one client, you know that you have other clients so you do not need to worry as much.


Competing with the big guns in the industry 

Last but not least, there is no denying that one of the biggest challenges faced by new recruitment firms is competing with the big guns in the industry. There are a lot of recruitment companies that are established and have a great presence in the industry. So, how are you going to compete with the industry’s big guns? It is about offering something that they do not. Think about your USP. What sets you apart and would compel people to choose your service instead of one of the bigger businesses?


Final words on challenges faced by startup recruitment agencies

As you can see, there are a number of different challenges faced by businesses in their quest to be successful. We hope that the advice and tips we have provided you with above will help you to be a success. From getting your branding strategy right to ensuring that you manage your finances, there is a lot that you need to take into account but if you do so, you can help to make sure you do not become another statistic of a business that failed to make it. 

Making Trade Shows Work for Your Business

Out of focus trade show floor with people walking about

A trade show gives businesses the opportunity to promote their products or services to a large audience. Business owners can also meet industry partners and customers, learn about current market trends, and examine their competition at these events.

Some trade shows are open to the public, while others are only available to members of the trade or press. When considering attending a trade show, research the type of show and whether your company can gain anything from attending.

Attending a trade show can be a wonderful way to generate leads and boost your business visibility. However, if you don’t plan and prepare for the show, you may end up wasting your time and money. Here are some tips for maximizing the value of trade shows for your business.


Planning for a Trade Show

Trade shows require planning. Decide which show you want to attend, book your booth space, and start marketing your presence.

Choose a trade show that is relevant to your industry and offers you the chance to meet your target audience. As soon as you find the perfect show, book your booth space. Booth spaces fill up fast, so if you wait too long, you might not get the space you want.

After you book your booth, promote your presence. Send out email blasts, post on social media, and distribute flyers as part of your marketing plan. The more people you can attract to your booth, the more successful your trade show will be!

Besides displaying your goods, take the time to explain the product design process to curious booth visitors. Focus on educating instead of selling to engage visitors. The goal of attending a trade show is to generate leads. Collect the contact information of everyone who visits your booth so you can follow up with them after the show.


Make the Most of Your Time

Whether you are a small business owner looking to drum up extra business or a corporate executive working the trade show circuit, maximize your time.

Take a walk around the show floor to get an idea of where your booth will be before deciding where to put it. Choose a location that will get good foot traffic but isn’t so close to the entrance that people will just walk right by.

When you have designed your exhibition display to present your business in the best possible light, be sure to staff it with friendly, outgoing employees who are knowledgeable about your products or services. And, if you have a large booth, consider holding presentations or demonstrations to attract visitors.

Don’t forget to give away plenty of promotional items–everyone loves free swag! Also, always have business cards, brochures, and samples of your products on hand. 

Additionally, you can attract attention to your booth by offering a giveaway or contest.


Following Up After the Show

After the show, take advantage of all the contacts you made. Reach out to them by email, phone, or social media. 

Also, reach out to any industry partners or potential customers you met at the show. Arrange a meeting or coffee date so you can discuss working together further.

By taking action to stay in touch with people after the show, you can turn your trade show leads into long-term business relationships!


You’ll Get Better After Each Show

Follow these guidelines if you’re heading to a trade show soon. They will help you to stay productive and make the most of your time there. If things didn’t go as planned, figure out what you can learn from your mistakes to stand out at a trade show the next time. And even if things went well, try to formulate your best practices for the future. Remember, whether it was a flop or a smashing success, you’ll keep getting better each time you attend a trade show.

6 Key Criteria When Choosing a Tradeline Company

Credit score

Having poor credit can significantly impact your personal and professional life. You may be turned down for business loans that could take your company to the next level or even a loan for properties you’re trying to purchase. 

Knowing that improving your credit score can be paramount for success, you might decide to purchase tradelines and increase your score on the back of someone else’s excellent credit. However, choosing tradelines can be challenging, so here are a few key criteria you may like to consider. 


Online Reviews

Some of the best tradeline companies have helped individuals out of a tight spot professionally and personally. Anyone who has benefited from tradelines may be more than happy to provide a glowing recommendation for the company they used. 

Research your options and see which ones come the most highly recommended. Take note of areas like professionalism, speed, cost-effectiveness, and legitimacy. If you see that more than one has received positive reviews, visit their websites to find out more about them and narrow down your options. 


Credit Limit

When you’re trying to improve your credit score to embark on a new business adventure, speed and value are of the essence. Find a company that can offer a high credit limit so that you can improve your credit score quickly. Most companies will list their minimum and maximum limits, so strike a balance between a limit that will be effective but within your capabilities of managing it.   


Customer Support

Using tradelines to boost your credit score might have come highly recommended by a friend, family member, or business mentor, but they may not have all the answers to your questions. Finding a tradeline company with an excellent customer support department might put you in the best position to get the help you need. 

Before you buy tradelines, take note of all the different contact methods on their website so that you can have any pressing questions answered. These might include email addresses, phone numbers, and live chat. 


Company Experience

Reputation and experience count for a lot in the corporate world, and buying tradelines is no different. Before you purchase what you believe will be effective tradelines for your unique situation, take a moment to learn more about the company’s level of experience. 

Find out how many years they have been operating and look for information regarding their financial achievements and potentially any accolades. The more experience a company has, and the longer they have been in business, the more faith you may be able to put in them. 



Every tradeline company is different regarding how long they allow you to remain as an authorized user on someone’s credit. Some offer just a single billing cycle, while others allow you more time, such as two or three billing cycles. 

While you may notice improvements to your credit score within one billing cycle, there can be value in using a tradeline for longer. Banks may impose penalties for shorter cycles, meaning that your tradeline costs you more than you or your business allowed for in your financial planning


The Tradelines Being Offered

Everyone has a different reason for purchasing tradelines, which means the type of tradeline you require can differ from someone else. You may like to consider three potential options, including revolving accounts, installment loans, and open accounts. 

Revolving accounts are lines of credit or credit cards, while installment loans are mortgages, student loans, automotive loans, and personal loans. The final tradeline type is open accounts, which is a common account type for businesses receiving merchandise or other high-value items. Take the time to think about what you need so that you can make an informed purchasing decision. 


Why Buy Tradelines for Your Business?

It’s only natural to be unsure about buying something finance-related that you don’t quite understand. However, when it comes to your business, you may see the value in considering tradelines for several reasons. 


Credit Approval

If you’re a new business, you may not have the necessary credit rating to secure competitive business loans to enhance your business offerings. Purchasing tradelines may increase your score and make it easier to secure lending when you need it the most. 


Competitive Interest Rates

If your business requires funding for new machines, merchandise, marketing, or something else, securing competitive interest rates can be crucial for affordability. Tradelines may increase your credit score enough to benefit from those lower rates. 

There can be much to consider when choosing a tradeline company, and it’s easy to become overwhelmed. However, these key criteria above may make the process much easier. 

How to Buy a Business

Buying a Business

When buying a business, there are many different factors to consider. Forbes reports that only 1 in 15 prospective small business buyers end up completing their transactions. Here we share everything you need to know before deciding whether or not to purchase a business and how to make sure that the transaction is successful.


What type of business do you want to purchase?

Before embarking on the purchase of a business, you need to think long and hard about what it is you want to buy. For example, are you looking to invest in something you already have experience in, or perhaps you want to buy a business that revolves around your passion or personal interest. At this stage, you will need to consider what your personal goals are for starting a business – this will help guide your search for a business that is aligned with your interest or values.

Additionally, you will need to think about what budget and resources you have available. By knowing what you have available and what you ideally want to spend, you can start thinking about which businesses might be the right size, location or business model to align with your expectations. You can also think about what changes you would like to make to the existing business as this will help you with your long-term budgeting.

You should also think about what your involvement will be in the business. It is not enough to simply invest money into a company; you will need to consider the time and energy you are willing to commit and how this fits with the needs of the company. Thinking about resources will also extend to thinking about a team of staff that can help you make your business goals a reality.


Which businesses are for sale?

When looking for a business that suits your personal criteria, there are lots of different ways to go about it. One of the best ways to do this is to use online business marketplaces which give you access to thousands of listings, allowing you to filter searches and hone in on the most relevant results. Another approach may be to look at Craigslist ads or newspaper ads. Also, do not underestimate the power of networking; asking around can be a great way to find new contacts. Think about relevant contacts that you may already have in the small-business ecosystem or look for larger-scale networking events or industry conferences. You can also work with a business broker who may be able to help screen potential businesses that best suit your needs.


Why is the business owner selling the business?

There are many reasons why the owner of a company may choose to sell their business, be it wanting to start a new project, take retirement or relocate. However, there may be certain reasons for selling that might be cause for concern. For example, look out for holes in the business plan, any existing debts, how their company fares in the sector compared to competitors, and problems with inventory or supply chain.

When approaching business owners, make sure to ask them about challenges they have faced in the past and how they have overcome these; you need to be prepared to take over the company so it will stand you in good stead to know what type of challenges you might be up against. You can also do your research and speak to customers and employees to find out about the business from a different perspective.


Carry out due diligence 

Due diligence is a crucial step when purchasing a business. It involves gathering as much information as possible and working with an accountant and lawyer to make sure you have all the necessary documentation. The accountant will help you review the business’s existing financials and help check that everything is legitimate. 

A staggering 50% of agreed deals never close due to the deal not passing the due diligence stage which is why it is so important to take your time on this step and make sure that it is carried out properly.

Typically, the due diligence process involves reviewing the following documents:

  • Business tax returns for the past 3 years
  • Company revenue for the past 3 years
  • Customer database
  • Information on existing debts
  • Organisational documents for the business 
  • Any existing contracts
  • Property documents such as commercial leases or rental agreements
  • Employee information 
  • Marketing and advertising information


The process of due diligence can be a lengthy one but it is crucial for making an informed decision about whether or not you want to purchase a business. Working with professional accountants or lawyers will ensure that you are considering everything you need to know. Only once due diligence is complete can you make a well-informed decision about buying the business.


Secure financing

One of the most important steps for purchasing a business is securing sufficient funds to pay for the transaction. The most typical way to fund these types of transactions is a combination of debt and equity; this means that you will likely need to put forward some of the cost and the rest will come via a loan. There are many different options available for taking out a loan so, during the due diligence process, you should be comparing and contrasting different options such as small business loans, installment loans or bank loans. When carrying out these comparisons, important factors to consider are the interest rates, repayment terms and conditions and any other fees you might incur. All of this will help you assess the best and most affordable option to suit your needs. Whatever you decide, you should ensure that your lender will be ready to fund your purchase as soon as you are able to close the transaction.

Simplicity and Transparency

Lavandi Talent

Lavandi Talent specialises in taking the stress and strain out of recruiting talent within the beauty, health and wellness, pharmaceutical, packaging, food and drink, ingredients/chemicals sectors. The firm has been recognised by Corporate Vision as Best Beauty and Cosmetics Recruitment Specialists 2021 – UK, so we see what it has to offer clients and candidates.

With extensive experience in recruitment, Lavandi Talent strives to give its clients and candidates a much more streamlined and enjoyable recruitment experience. This is done with transparency and honesty – It will not send over a 14-page term document with lots of terminology to enable it to charge extra at the end of process – It makes its terms very simplistic and straight forward.

With a fun and friendly approach, Lavandi Talent wants to form partnerships with its clients, with a service that will never be about taking their money and moving onto the next client. It’s about being their recruitment partner and having an in-depth understanding of their business, values and recruitment needs and working closely with the client to meet them. Lavandi Talent wants its clients to keep coming back time and time again for the stress-free recruitment process it can provide.

Speaking about working with Lavandi Talent, one client said, “I would recommend Lavandi Talent to any business looking to recruit within the cosmetics, beauty or personal care sector. Andy and Gary both have a wealth of knowledge about the market and industry that make recruiting the best candidates so much easier, but more importantly, they have integrity and passion.”

Meanwhile, a candidate provided the following feedback. “Lavandi have been absolutely amazing, from the first initial call right through to following up once they supported me in finding my next career move. They have been an incredible support and really valued my wants and needs above all. I couldn’t recommend them enough!”

Alongside its recruitment efforts, Lavandi Talent is proud to support Andy’s Man Club, a men’s group which works to support men who are struggling with their mental health. With are over 40 groups across the UK, the club takes its name from Andrew Roberts, a man who sadly took his own life aged 23 in 2016. Andy’s family had no inkling that he was suffering to such an extent that he would do this, so as a result, they looked deeper into men’s mental health and suicide. They soon discovered that male suicide is the biggest killer of men under the age of 50, with male mental health surrounded by well-ingrained cultural stigma.

Elaine Roberts and Luke Ambler, Andy’s mum and brother-in-law together came up with the concept of Andy’s Man Club, a safe space for men aged 18 and above to come together and speak openly about their mental health in a judgement-free, non-clinical environment. This service is now used nationwide on a weekly basis by over 1,000 men, and with an army of over 200 volunteers on board, the movement continues to grow week on week.

Lavandi Talent donates £50 from every one of its placements to help the Andy’s Man Club team create new projects and grow, while doing as much as it can to raise awareness about the amazing work the club does to help fight the stigma against men’s mental ill health. To attend Andy’s Man Club or for more information, email [email protected] or visit

Indeed, Lavandi Talent is a successful firm which cares about its clients, candidates and community. Its people want to help and provide the best possible service in order to ultimately place candidates into the right roles for them and help businesses thrive.

For further information, please contact Andy Banks via email at [email protected] or visit

Healing the Cracks in Corporate Flexibility

By Molly Johnson-Jones, CEO and co-founder of Flexa 

When I was called into a meeting with my boss in 2016 – at a job I was progressing in with a team I adored – I wasn’t prepared for their response to my request to work from home once a week. Having been diagnosed with an auto-immune disease when I was 18, flare-ups sometimes made it impossible for me to walk, and therefore to travel into the office, so I felt it made sense to ask for a small change to my working week. After all, I was good at my job and had a solid relationship with the senior team. But to my astonishment, I was fired. 

The truth is that my illness and the simple ways it could be accommodated weren’t understood by my employers, so their gut reaction was to cut me out and save themselves the hassle. Sadly, I know that my experience is not an isolated case. Narrow, one-size-fits-all approaches to work that fail to accommodate different needs have plagued workplaces for far too long. The consequences of inflexibility are mass resignations, toxic company cultures and a staggering employment gap for people with additional needs or disabilities. 

The pandemic has made people realise that there’s so much more to life than a 9 to 5. But despite the minority of  companies insisting that employees return to the office full-time, it’s still too many. Many others are still enforcing a model of request processes, or mandatory times, days and working locations which are blanket-applied to the whole team. Yet it’s clear that companies get the best from their teams when employees feel trusted and empowered to exercise individual choice, and not when they’re being forced to all fit into the same framework. 

In this regard, too many companies are failing to provide genuine flexibility for their teams. And that’s not good enough. To change this for the better, I believe that the process starts with employers critically assessing their working practices, understanding what genuine flexibility truly means, and having the honesty to acknowledge where improvement is needed. 

Listening to the needs of employees is vital, as the people within any business are the most powerful assets a company can have. Looking to others for inspiration shouldn’t be feared or avoided, and there’s no shame in acknowledging you’re currently not doing enough. It’s what happens next that counts. The needs of employees have changed and flexibility at work is fast becoming an expectation. And as the pandemic has helped prove, gone are the days of assuming that anybody not working from an office isn’t really working at all.

I’d also recommend that companies, after listening to their employees, make a minimum commitment to flexibility. What I mean by this is that a company applies a base level of flexibility that can be accessed, without request, by anyone in the office. This could be as simple as core hours of 10-4, working from home two days per week, and the ability to take 28 days of holiday. Communicate this clearly, and iterate from there depending on how this performs with employees, and for the business. 

After the traumatic end to my first job, my passion for wanting to level up genuine flexibility drove me to build Flexa: a platform which verifies and then showcases what flexible benefits different companies offer, creating a transparent way for people to look for a new job that suits their needs. Companies of all shapes and sizes have chosen Flexa to accredit the true extent  of their flexibility, with hundreds of thousands of people using the platform to find roles which suit them. These companies are improving what they can offer prospective employees, and in doing so, they’re unlocking a new pool of talent that they would miss out on should they fail to embrace new ways of working. And we make sure to practice what we preach: at Flexa, our staff are able to work from anywhere in the world and work flexible hours.

This is because flexibility serves more than simply making staff more ‘comfortable’. Staff recognise that the future of work is about choice and adaptability and, without it, 41% of people would consider leaving their jobs. 81% of those people want better flexibility in their roles too, so it’s to be expected that the more flexible the employer, the more successful their businesses will be in the long term. Those who refuse to evolve will simply be left with a diminished pool of talented candidates to choose from. 

Corporates have made tremendous progress in recent years towards becoming more inclusive. The gender balance for senior roles has been moving in the right direction and fairer methods of recruitment are helping companies attract more diverse teams. But flexibility is still seen as being somewhat of a luxury, and until this changes, large companies will continue to miss out on the best and brightest talent. 

Across most developed countries, the ‘Great Resignation’ is causing swathes of employees that have grown tired of the status-quo to quit jobs that refuse to modernise. Ambitious employees have come to expect more than just a “competitive” salary and a fancy job title – it’s about the work balance and quality of life that’s attainable from the position on offer.

Some argue that flexibility is just for start-ups, or for those companies that were born during a time when remote working was mandated. But this is a cop out. A flexible approach is within every company’s reach, no matter the size. And the reality is that if corporates don’t step up and keep pace with our changing world of work, they’ll be left behind.

Molly Johnson-Jones
Molly Johnson-Jones

How a Remarkable Shopfront can Uplift your Business

Shipping container used as a cafe with seating outside

Customers are constantly looking for the next best thing. This can be a new gadget, fashion statement, or shopping experience. To excite your customers, small business owners should consider the benefits of atypical shopfronts. So, you can ditch traditional bricks-and-mortar for uniquely wonderful alternatives.

This article will explore three unique shopfronts. From shipping containers to grounded aeroplanes, the nation is full of exciting experiences for customers.


The shipping container trend

Shipping containers have taken the world by storm. Throughout the UK, businesses are adapting their shopfronts to be more environmentally conscious and aesthetically exciting. This also applies to office space, as a new development is underway in Cardiff’s city centre. Here are three examples of businesses being part of the shipping container trend.


Stow-Away Hotel in London, England

London is home to a storage container hotel and apartment block. The whole structure of Stow-Away is comprised of metal storage containers. White and stylish, this architectural wonder is enough to make pedestrians look twice. Despite the cold exterior, the inside is filled with luxurious beds and other comforts. After all, swapping traditional bricks doesn’t equate to a lack of style or customer experience.


STACK in Newcastle, England

The North of England is also full of alternative hospitality venues. STACK is a collection of restaurants and bars in the centre of Newcastle upon Tyne. From Thai cuisine to tasty cocktails, customers are welcome to listen to live music and spend time in the open-air courtyard. If you’re considering creating an event space similar to this, your business should consider the benefits of tower light hire. That way, your guests can continue the party through the late evening and early hours of the morning.


Porters’ lodge in Cambridge, England

The shipping container trend transcends the hospitality sector. Businesses and establishments around the nation are beginning to see the benefits of alternative shopfronts, including the University of Cambridge. Hughes Hall porters’ lodge is comprised of a single shipping container. A space-saving solution, this is used as both a reception and a pigeonhole for students. No doubt the first of many, should we expect to see more spring up around the campus in the South of England?


A canal boat full of sweet treats

In addition to shipping containers, a canal boat full of sweets is changing the game for weird and wonderful shopfronts. The business, named Pendle Witch Sweets, travels between Rodley and Pendle in Leeds, England. This is a great way to create a mobile business, attracting customers from around the country with its old-fashioned sweet treats supplied in an unconventional manner.


Hospitality on an aeroplane

If you thought it couldn’t get any more wacky than a punt-load of sweets, we’re here to tell you about Stakes on a Plane. You might not be flying through the air, but it’s the closest thing to a flying restaurant in England. The Stakeout offers customers a unique dining experience, eating in a grounded aeroplane. With food times as low as 15 minutes, who wouldn’t want to dine in this unique setting?


These are three weird and wonderful shopfronts in the UK. Whether you’re a fellow sweet-treat enthusiast or a clothing retailer, creating a shop that strays outside the norms of traditional bricks-and-mortar can attract more customers. Regardless, it will definitely be a fun place to spend the working day. Which idea do you enjoy the most?

Principles and Practices to Build a Human-Focused Organisation

Three web developers enjoying being at work, sharing a desk and looking at a desktop computer

“Work is about a search for daily meaning as well as daily bread, for recognition as well as cash, for astonishment rather than torpor; in short, for a sort of life rather than a Monday through Friday sort of dying.” – Studs Terkel, Working, 1974

The pandemic has put us all to the test. It has challenged both our strengths and our fragilities. If anything, we have learnt that we can act and adapt, switching our routines and lives into something completely new. With courage, compassion, and fortitude, we can overcome significant obstacles.

One of the pandemic’s biggest teachings is that we should spend time focusing on ourselves and what really matters to us. But, separated from our friends, family, and colleagues, the pandemic also made us realise that our relationships are one of the most precious things we have in life. Arguably, it unearthed the value of something that we may have taken for granted.

Applying this realisation to the world of work, we should perhaps understand that businesses should become more human-centred. The truth is that most organisations across the globe, big or small, are simply groups of employees working in the service of other people. Although it is the human interactions that give value and meaning to one’s work, this is hardly reflected in the experience of many workers. Whether to make more profit or increase efficiency, plenty of businesses are crushing their staff with deadlines, targets, and to-do lists.

As things stand, the world is not full of human-centric organisations. But it should be. If businesses are not helping people flourish, gain valuable experience, or secure people a stable future, they are failing us.

Ultimately, organisations were created to serve us – not the other way round. There are companies that seem soulless, frustrating, relentless, and faceless. But, in the same manner that we have adapted to this new way of living, we can also act to change organisations to make them fit for human goals and development.

How can this be achieved? Let’s explore two principles that can be embraced to build human-focused businesses.


First principle – Commit to being a learning company

One way for an organisation to thrive is for its employees to grow and flourish too. Indeed, people prosper when they are learning, achieving, challenging expectations, and being given the opportunity to be innovative and creative. If organisations fail to appreciate this, they will end up hiring robots instead of humans, numbers instead of hearts, and assets instead of dreams and ambitions.

To help liberate potential, it is important to adopt a view that promotes learning and offers the freedom to gain experiences. This is not only in the interest of the company, as it will develop hand-in-hand with its staff; but this principle will also foster social, environmental, and economic conditions for humans to flourish in.


Second principle – Ecology is crucial    

An organisation isn’t its own island. Instead, it is connected to wider social, environmental, and economic contexts, and depends on the external world too.

Therefore, there should be no boundaries between what happens within and without the organisation. It is important for all companies to work in a way that can constantly tighten the fabric of our shared systems. This encouragement of interaction and collaboration should be replicated inside the workplace. Nurturing a collective ecology in the organisation, in fact, can do wonders for a business and its team development.


Embracing these principles can go a long way in making companies more human-centric. But how can you implement them concretely? Here are three accessible practices.


Practice one – Build and value trust

Trust is an essential prerogative to fill the world with human-focused organisations. After all, human relationships are based on trust, and can only work if it is maintained between two or more people. It is, therefore, no surprise that, in business, high levels of trust can create high-performance environments. This is what happens in human-centric companies.

From senior leaders being honest and taking responsibility to open and transparent communication, human-focused businesses are places where trust is valued and helps to build effective human relationships.


Practice two – Ensure quality human-to-human interactions

Research shows that current performance management systems are not fit for purpose, as they use an instrumental and reductionist approach to support and encourage employees. In turn, this has a negative impact on the company’s performance.

Instead, leaders and managers should focus on providing their staff with an expert balance of challenge and support. Expert challenge is the process of helping people identify certain goals they need to achieve. Expert support, on the other hand, is the process of giving them the platform to actually achieve those targets.

Of course, this is no easy task. However, quality human-to-human exchanges can allow employees to flourish, and so will the managers and the company on the whole.


Practice three – People over jobs

Hierarchies within a business can be useful for linking expertise with responsibility. This said, someone’s position in a hierarchy should not determine who that person really is. Looking down at a junior employee will massively disrupt and impede their potential.

A human-centric organisation should always evaluate its staff’s potential, ambitions, and possible pathways. To make employees grow and blossom, companies should provide learning opportunities for everyone – irrespective of whether they are senior managers or apprentices. By treating everyone as equal human beings, rather than depending on their role title, companies will allow people to grow and significantly improve their performance.

In this respect, this short video provides a perfect example of how you should view a person, rather than their label or position in a hierarchy.


So, what are your thoughts? By understanding these principles and putting them into practice, we can gradually transform organisations into places that nurture people. With all we have learnt from the challenging pandemic years, it is time to take action. Value staff as human beings, pursue trust, and promote relationships and interaction – employee development is what every human-centric organisation should aim for.

How the Engineering Sector is Thriving


The Covid-19 pandemic has profoundly shaken and reshaped the economy of the UK. Although the road to recovery and growth will be different for every business sector, each will require a combination of built-in agility and strategic foresight.

As the country is slowly emerging from lockdown, engineers play a vital role in identifying and managing the socio-technical and economic risks that could further limit the harmful impact resulting from this crisis. Engineers can also advise the government on creating a more resilient future. They can build and maintain the national infrastructures, innovate, design, and create new products that could profoundly improve the quality of life.

Here’s how the engineering sector is thriving amid the Covid-19 pandemic.

1. Automation 

Some economists and workers have become increasingly worried about the automation of many entry-level and low-skilled jobs. A report from the New York Times has revealed that automation has increased over the recent years as businesses navigate the uncertainties and challenging economic landscapes resulting from the global pandemic.

Over the past few years, technological advances have meant that automation is now a viable solution to businesses of all sizes in terms of boosting productivity in a market that’s ever short of talents. Aside from helping to close the skills gap, automation also gives UK businesses a competitive edge through increased productivity and better consistency on quality. Currently, the market is unpredictable, and automated processes have allowed businesses to balance cost-effective production. This has led to an increasing need for skilled engineers who can manage profit margins, especially operational leaders, and project managers with experience in upskilling, automation, and continuous improvement.

But the biggest challenge has something to do with the availability of specific skills and the shrinking pool of talents as more companies search for similar talents in the same market, which makes it difficult for essential automation engineering recruitment. In this highly competitive recruitment market, those businesses that can make quick decisions regarding hiring are the ones that prevail.

The increasing demand for engineers with automation skills can isolate those that have operated in more traditional manufacturing environments that are arguably behind the curve. Automation increases the need for technical and skilled workers. For companies to grow their talent pipeline and retain skilled entry-level engineers, they must prioritise upskilling and apprenticeships.

There should be a strong focus on developing existing staff to boost their skills and knowledge base and help close the skills gap to adapt to the market’s changing needs. In order for the UK engineering industry to be sustainable, the sector should continue to embrace the exponential technologies to fully utilise a digitised manufacturing process and reap its many benefits.

2. The Rise of Robotics 

Artificial Intelligence (AI) and robotics are revolutionising the way things work. Almost every industry has benefited from this technology, from transport to healthcare, retail, and construction. And those that are at the controls of this automation revolution are engineers.

According to a report commissioned by Google, machines are most likely to take over at least two hours of the most repetitive manual jobs that people do every week. With robotics, people will have more time to do higher-value tasks, although it will also mean the loss of more menial jobs. It’s not that robots will replace these jobs. However, skilled engineers familiar with using these machines will replace those who are not, making the future brighter for engineers.

Most industries that rely on robotics need software engineers, mechatronics engineers, computer scientists, and those with aerospace experience. They also need those with backgrounds in materials and design engineering since they need to understand the materials to use to develop their robots.

Since robots can significantly improve productivity and offset regional differences in terms of availability and labour cost, they will most likely affect the competitiveness of countries and companies. For instance, countries with more robotic infrastructure and programmers could appear more attractive to manufacturers than countries with cheaper labour. These types of changes will fundamentally alter the global economy’s competitive dynamics.

Despite the potentially far-reaching implications of the robotics trend, only a few companies think about how the next generation of robotics could affect their operations, workforce, business models, and competitive position. But there are forward-thinking businesses that are already exploring ways to incorporate robotics along their value chain to minimise cost and improve performance. Perhaps, the most significant promise lies in the ability of robots to alter the company’s value proposition and eventually change the industry’s competitive dynamics.

3. More Woman Joining the Electronics Industry 

When electronics engineering became a popular career worldwide, it has not become a common career path for women. But as times have changed and engineering has become more inclusive, a significant number of females are pursuing careers in the electronics industry. While only 14% of the electronics engineering workforce is composed of female employees, it has recently seen a drastic increase from only 5.8% in the eighties.

Several factors have contributed to the increase of female electronics engineers. One of these is that many schools and universities are encouraging women to enter the field. By making STEM subjects available for students in their academic careers, more and more women are likely to pursue a career in the field of electronics. Studies show that incorporating more women in the workplace will help protect women’s rights and is good for the business. Furthermore, there is increasing evidence that the co-existence of men and women in the workplace can result in more diverse and creative teams. 

As more and more women are making advances in electronics engineering, now is the perfect time for female engineers to further their engineering careers. Currently, there is a high demand for engineering professions, not just in electronics but across many industries, and with very promising salary expectations. Companies looking to hire women engineers should consider using the services of electronic recruitment firms that specialise in electronic recruitment. They are in the business of recruiting for electronics and are aware of the skills and expertise needed to work in this field.

What You Need to Start an Orthodontic Practice: Tips and Tricks

Orthadontist showing a patient an xray

If your dream is to establish a new orthodontic practice, taking the first initial steps when creating your business can be intimidating. However, by narrowing down this checklist and concentrating on what’s important in establishing yourself as an expert within our field; like location or equipment needs-you’ll find it easier than ever before!


Good Location

Finding the right location for your business is the most important point. You need to consider the balance between cost per square foot, proximity to public transit and other desirable businesses like grocery stores or hospitals in order not only attract clients but also keep them happy with their choice of where they do healings! When it comes time to find the best orthodontist in your area, the above mentioned points should be considered.


Necessary supplies

Businesses should have a well-stocked office with all necessary supplies. This way, the business will run more smoothly and efficiently because employees don’t need to waste time looking for items that could be easily stocked at their workstation or refrigerator. Commercial supply companies provide this service for businesses by scheduled visits each month which ensures there is fresh inventory available when needed most – saving both your team’s precious morning hours during crunch times as well as money spent on unnecessary trips outside!


Well – Educated staff

If you are planning to start your own orthodontic practice, it is important that the staff members working for this company have enough experience in order to get things done. Business owners should take their time when interviewing potential employees so they can find someone qualified and reliable, even better to think about having employees graduated from the best MBA business program, who will be able to help grow yours with long-term employment opportunities too!


Office furniture

Office furniture is a must-have for any medical practice. Even if you don’t specialize in healthcare, it’s important to keep your patients comfortable and clear from unnecessary walking traffic while they wait or receive treatment in the examination rooms that are just off of this space here at our clinic! Investing some money into quality chairs now will make sure everyone has an enjoyable experience when visiting your office – both patient and staff member alike

A busy day means there’ll be lots going around; let us help take care all those things so you can focus solely on what really matters: practicing medicine without distractions


Healthcare products

It is important to have a variety of healthcare products on hand in order to meet the needs for your patients. These could include dental cleaning supplies, sterilization devices and other medical essentials like bandages or painkillers which are needed often by doctors’ offices across America!


Business software

The right business software can help your office run more efficiently. CRM (customer relationship management) tools and advanced calendar scheduling will make it easier for professionals to keep patients coming in, so you’ll have less time spent on maintenance work!



So, if you have been thinking of starting your own orthodontic practice, now is the time to do it. With the help of this article, you can get started on the right foot and be on your way to providing quality orthodontic care for patients in your community.

Is It Better to Buy a Business or Start Your Own?


The SBA estimates that 90% of startups fail in their first year. This alarmingly high statistic poses a challenge for entrepreneurs, with many opting to buy an existing business rather than start their own.

But whether you launch a start-up or buy an existing business, each comes with its own challenges. There are pros and cons to both, and what makes the decision tricky is that it’s hugely dependent on personal situations.

An entrepreneur needs to carefully consider the options, and decide how these will impact on their ability to start and manage the business. There are certain key areas that need serious consideration before prospective owners take the leap.


Are You Prepared to Start From Scratch?

Starting a business from scratch is certainly a lot harder and more complicated than buying an existing venture. You’ll start with nothing but an idea, and put all the pieces together from there. This includes elements like registering the business name, creating a new brand identity, and finding suppliers.

Most of the time, when purchasing an existing business, many of these elements are already in place. When you take the reins, it becomes a case of building on whats already there, but you have a base to work from.

If you’re not prepared to start from the very beginning, buying a business is going to be a far more attractive proposition.


Weighing Up Your Skillset

Never underestimate the amount of skill that goes into starting a business. If you’ve never done so before, you may soon discover there’s more to it than you anticipated. You need to become incredibly driven, highly organized, and an expert planner. You’ll face piles of admin, and if you’re hiring staff, you’ll need to familiarize yourself with this process, too. Without these skills, your business may never move beyond an idea.

Buying a business bypasses many of these administrative requirements. As the new business owner, you can immediately pour your energy into certain aspects of the organization that you feel need attention. You don’t necessarily have to acquire any new skills and can focus on whatever you feel would benefit from your expertise. As the business is already running, you have far more freedom and flexibility.


The Cost Factor

Purchasing an existing business tends to be a far more expensive endeavor than starting your own. Essentially, you’re buying someone else’s hard work and customers. Plus, not only are you buying the tangible assets, but you’re also getting the intangible ones, like goodwill too. And these assets all come at a price. You may need to seek additional funding or investors, and this could see you start with a considerable amount of debt.

On the other hand, starting your own business is something that you can do relatively cheaply. You can begin small and grow as your revenue does. However, it could take you several years to build up a customer base and turn a profit.


A Question of Revenue

When you purchase a business, it will already have a financial history. Even if it has yet to prove profitable, it will have generated revenue that provides an indication of potential sales. You can also continue selling an existing product or service, versus marketing one from the ground up.

When starting a new business, you can forecast potential revenue, but there’s no guarantee your market research will prove correct. It could take a considerable length of time before you start generating revenue, and you’ll need to have the finances to support yourself and your startup for as long as necessary. However, if your costs are kept to a minimum, a smaller turnover is less problematic.


Room for Creativity

Starting a business from scratch allows for plenty of creative scope. It’s easy for a small business owner to put their personal touch on virtually every aspect of the business. From the logo to the marketing material and the invoices, every aspect is yours to customize. You’ll create all processes and procedures too and can personalize them to suit your requirements.

If this amount of creative freedom seems overwhelming, purchasing an existing business is certainly the way to go. Taking over an established business allows the new owner to make their mark on the aspects that they’re most interested in. In all the other aspects, the business will keep running as is. This reduces the stress and time commitment required, at least to some extent.


Purchasing a Franchise

Purchasing a franchise offers its own unique set of possibilities. It’s something of a middle-ground between a start-up and purchasing an existing business.

A franchise allows you to capitalize on an existing brand’s popularity, and it allows very little room for changes or personal flavor. What it does provide is a rigid structure. But most importantly, it offers access to a business model that’s proven to work.

Purchasing a franchise might cost more than other similar businesses, but much of the hard work is completed before you even start. Suppliers, branding, and products are all in place and it’s simply up to you to run the operation successfully within the confines of the franchise agreement.


A Personal Entrepreneurial Choice

There’s no right or wrong choice.

Buying a business or starting your own is different for each individual. The key is to research each option in-depth, know exactly what your financial position is, and whether you have the drive and skillset to work your way up.

One-Stop Shop for all Home Services

Cleaning Company

Fantastic Services was established in 2009 when two like-minded individuals started a small cleaning company in London. A decade later, it is a one-stop shop revolutionising the way people book cleaning, gardening and landscaping, handyman, pest control, plumbing, removals, and electrical services, and all in between for their home and office. Today, Fantastic Services is a multi-service global company with a franchise network of more than 530 partners, serving over 50,000 satisfied customers monthly. Join us as we find out more about the business and explore how it earned this issue’s Most Outstanding Cleaning and Home Services Franchise 2021 – UK award.

A leader in the property maintenance industry, Fantastic Services is successfully leveraging its extensive portfolio of over 100 services globally and converting it into high-margin franchise opportunities across three continents – Europe, Australia, and North America.

Its philosophy revolves around the simple idea of delivering an excellent service experience for all customers and crews involved. Each day of the week, it sets out to make yet another 360-degree circle of happiness by doing whatever it takes to keep everybody satisfied. Fantastic Services’ mission is to create services people love, using technology where possible and heart where it matters.

The company boasts a flexible franchise model, which allows companies to start with a single service package and gradually grow their business, adding more services and tradespeople. The Area Development and Master franchise opportunities grant exclusive rights for, respectively, an undeveloped region in the UK and a whole new country. Fantastic Services’ franchisees’ businesses have become the one-stop shop for all home services to local customers who become avid fans of the convenience they offer to them.

Best known for its award-winning franchise support, flexible business model, and disruptive technology, Fantastic Services is always persevering towards the best results for its customers and franchisees. Its 10-year goal is to help 1,000 franchisees build a business worth over £1,000,000. It is already proving this possible, with several Area Development franchisees being proud million-pound business owners.

Many of its competitors and other companies find that “family feeling” can suffer a significant blow as they grow. It is quite a challenge to simultaneously improve the business and still hold on to that team dynamic that was an essential part of getting the whole business off the ground. And Fantastic Services meets this challenge every day. All franchisees operate in different industries and have various challenges, and Fantastic Services admires how different they all are, while at the same time, continuing to foster family values.

In the past 12 years, Fantastic Services has created a fantastic community of young, innovative and motivated people with whom it reaches new heights every day. The truth is, no matter how big it gets, the company will always care about its fantastic family. At the end of the day, family is not only about joy, but it also takes a lot of work and responsibility.

Its 500 in-house expert staff in, marketing, customer care, IT, sales, accounting, and other areas, work together like a well-oiled machine. Each department has its own unique function and output, but when all of them are brought together, they form a fantastic unit. They, together with its franchisees, are the driving force of Fantastic Services.

Fantastic Services serves over 50,000 customers monthly and its membership programme, Fantastic Club has a growing network of over 25,000 active members. The company always takes an individual approach to each customer, and it makes sure all its partners deliver services in line with its standards.

As Rune Sovndahl, Co-Founder and Board Chair, came directly from the tech industry, Fantastic Services was part of the first wave of businesses in the home services industry to offer online booking. It’s a trend which has become a requirement today.

The company has invested over £20 million in a custom-built CRM (Customer Relationship Management) with two integrated mobile apps. The software addresses the home maintenance business’ specific needs and is an all-in-one place to manage team and client communication.

With many cost- and time-saving capabilities for optimised service provision for anyone who operates as part of the network, the system connects all the data from the apps. It automates the customer booking process, optimises the technicians’ schedule organisation and connects everything seamlessly.

Meanwhile, the pandemic led Fantastic Services to a new level of excellence by pushing it to rapidly develop and launch new, more lucrative services that turned out to be a great success. For instance, it developed antiviral sanitisation and disinfection services in just a couple of weeks. The company’s zeal for innovation was recognised by the Franchise Innovation Award 2020, where it won the award for Most Innovative Service Introduction.

In order to support its clients and franchisees during the pandemic, Fantastic Services had to come up with creative solutions to combat the decline in sales.

Firstly, together with its franchisees, Fantastic Services launched a campaign that offered two hours of free domestic cleaning for all key workers in the UK. As a result, it has supported more than 400 key workers, delivering 360+ hours of free cleaning. The campaign exceeded the company’s bravest expectations by bringing in 1,500 new bookings to its franchisees’ schedules.

Trying to be as transparent as possible, Fantastic Services aims for people to see the real face of franchising and the countless opportunities, and benefits that it offers. Consequently, the company saw not only a spike in the franchise enquiries it received, but it also signed over 20 new Area Development franchisees from the beginning of the pandemic.

In April, it launched its grant programme which provides those who lost their job or small business due to the pandemic with up to £5,000 that covers the initial expenses of starting a Working franchise with Fantastic Services. Since the property maintenance industry has suffered less than other sectors, the company wants to support the UK economy and provide a viable alternative to employment through franchising and help anyone restart their career or business in a high-demand industry.

Anton Skarlatov, Co-Founder and CEO of Fantastic Services commented, “We started Fantastic Services in 2009 with just £5,000 of our own money, and today the business turns over £9.5m, employing hundreds of staff across three continents as we continue to be self-financed. We have always reinvested profits back into the business, and our new grant programme is designed to help empower more domestic service workers to be their own boss.”

Fantastic Services also actively strives to minimise the negative impact on the planet and have a positive effect on the global and local environment, community, society and the economy overall. To meet the triple bottom line, it introduced its new Sustainability Policy, which can be viewed on the company website.

Apart from giving all customers the chance to take care of their homes or offices in a more eco-conscious way, Fantastic Services believes that its franchise model is no less sustainable. It builds small businesses that support local communities. Its franchise enables everyone who wants to start a local business to invest in branded franchise systems and, through hard work and the support by Fantastic Services’ side, create equity in their business. This way, independently owned and operated businesses can deliver a consistent and sustainable brand promise to all customers.

For further information, please contact Christina Koleva or visit