2018 Corporate Excellence Awards Supplement
116 CORPORATE VISION / Corporate Excellence Awards 2018 CORPORATE VISION / Issue 5 2018 33 , MultiTech designs, develops andmanufactures communications equipment for the industrial internet of things: connecting physical assets to business processes to deliver enhanced value. We caught upwith Sara Brown to learnmore about the company and the range of solutions it has to offer. Taking The Internet Of Things to the Next Level MultiTech is a family- owned business supplying a range of communications solutions for the digital age. The Internet of Things is creating new customer experiences and unparalleled economic value, while improving quality of life for countless people around the globe. By providing products and services to connect ‘things’ to the Internet, MultiTech delivers deeper understanding to businesses, governments, organizations and individuals, which will in turn transform the way the world lives and works. Sara explores the company’s service offering and client focused approach to connectivity. “At MultiTech, our mission is to make connected technology easy to adopt and use by focusing on customer needs, developing innovative solutions, outpacing market change, leveraging best-in-class processes, and empowering our team to achieve and grow. Our commitment to quality and service excellence means clients can count on MultiTech to address their needs, while our history of innovation ensures that they can stay ahead of the latest technology with a partner who will be there for the life of their solution. “This starts from the moment we first begin working with a new client. The first order of business at MultiTech is to listen carefully to what our customers are trying to achieve and what business problem they seek to address by adopting MultiTech technology. By understanding the customer’s business needs, we are best able to link them to the right solution which is likely to include not-only MultiTech hardware but potentially engineering services, which we can provide through our subsidiary Connected Development and device management tools we provide to help manage the device throughout its entire lifecycle. In addition, we frequently work with partners for network services and even application platform. By maintaining relationships with complementary suppliers across the value chain, we are able to guide customers through their entire deployment. Our service and technical support team is with our customers every step of the way and has earned us a reputation for being easy to do business with.” With regards to the future, Sara is optimistic that MultiTech will continue to grow and flourish, as she excitedly concludes. 1805CV17 Name: Sara Brown Address: 2205 Woodale Dr., Mounds View, MN 55112, USA Phone: +1 763 785 3500 Web Address: www.multitech.com “The future looks bright for MultiTech, as we foresee continued growth and profitability to drive continuing innovation. We will continue to reinvest in our products, facilities, equipment and, most importantly, people.”
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