2018 Corporate Excellence Awards Supplement

184 CORPORATE VISION / Corporate Excellence Awards 2018 52 CORPORATE VISION / Issue 8 2018 , 1808CV06 Acess Meditech is a leading consulting and IT solutions provider for Insurance industry. Following their success in Corporate Vision’s 2018 Corporate Excellence Award where they were awarded the titleMost Innovative Insurance Software Solutions Provider 2018 –Middle East And North Africa (MENA) Region, we profiled the firmand spoke to Acess Meditech’s Director, Nagina Nargis who revealedmore about the award-winning services they provide. Setting New Standards Established in 2007, Acess Meditech is the full continuum service provider specialised in providing of business process and outsourcing services for the insurance & healthcare industry. The firm made a rapid stride with cutting edge and specialised business process and outsourcing services for both Insurance and healthcare industries. Acess Meditech’s marquee clients are distributed across MENA region, leveraging their solution for delivery excellence and business impact. Their client centric approach has fostered long term association with some of the well-known insurance providers, for end user benefits and business process re-engineering. Nagina begins by going into further detail about the firm’s overall mission and the steps the team take to ensure that all standards are met. “Here at Acess Meditech, we believe that transformation is not just about insights; it is about building the capability to execute them on the ground. Our mission is to be a global leader in providing value added software solutions to the insurance industry, leveraging innovation and cutting-edge technology. In addition to this, our global technology partners will share our success and scale the untapped markets, by creating our footprints and investments into new breed of technologies. “The quality processes at Acess Meditech has strong methodological approach to ensure highest client satisfaction. We have formulated a strong framework for delivery excellence to ensure that the client receive the best possible outcome. We take up proactive measures like right from capturing the client’s business requirements by understanding complex eco-system and aligning to our solution fit. Our needs assessment is based on complete deep dive into clients’ business areas that requires modernisation and our insurance experts internally devise a robust framework leading to designing a solution that fits their businesses for great end user experience and competitive advantage. Acess Meditech has testimony to client satisfaction and endorsements.” Acess Meditech marked its prominence existence in international market with a fine amalgamation of our deep domain knowledge, varied industry expertise and extensive implementation experience. They offer an array of flexible solution accelerators and software that enable efficient end-to-end management of insurance operations such as underwriting, production, claims and finance helping their clients with the data synchronisation, fast turnaround time, greater visibility with cost effectiveness and nimble business growth. Helping them to achieve this strong presence, is the talented team of hardworking individuals that form the backbone of Acess Meditech. When discussing the internal culture within the firm, Nagina highlights how the staff are all equipped to provide the best possible service to their clients. “At Acess Meditech, we have highly collaborative teams and a culture of knowledge sharing amongst our associates; people are our main stake holders in ensuring customer delight. Our dedicated consultants are trained, aligned, certified with rigorous process defining for highest client satisfaction.” Looking ahead to what the future holds, Nagina is keen to reveal some of the exciting plans that lie in the pipeline for the firm, as well as noting on how Acess Meditech are working towards overcoming the three major challenges of Insurance Company. “Moving forward, we have been consistently growing year on year, as well as making rapid strides in innovation, best of breed solutions and investments in new and emerging markets. Our future plan holds a significant investment in people, new processes such as data science/analytics, emerging AI techniques and cloud computing. “Acess Meditech is aggressively working towards to overcome three major challenges of Insurance Company - Reach out to prospective customers at right time; understand customer need and provide the right product; provide fastest claim support to genuine customers and reject fraudulent claims. “Acess Meditech have recently partnered with Avid Data Science Services LLP for their AI and Data Analytics initiatives. To accomplish these three challenges, we are reskilling the team and working towards Data mining processes and high-level Data Analytics programming which provides insights to Insurance Companies by accurately predicting the future health trajectories of its customers and the associated utilisation of healthcare resources.”