2018 Corporate Excellence Awards Supplement

188 CORPORATE VISION / Corporate Excellence Awards 2018 34 CORPORATE VISION / Issue 8 2018 , Doha Bank is one of the largest local conventional banks in Qatar and has been consistently registering strong growth, during the last decade with participative leadership philosophy. Following their success in Corporate Vision’s 2018 Corporate Excellence Awards where they were awarded the accolade 2018’s Most Outstanding Business Bank – Qatar, we profiled the firm to discover more about their innovative ways. Excelling in Innovation In line with its vision of being one stop shop financial services provider, Doha Bank also provides insurance services to its customers through a fully-owned Insurance company, namely Doha Bank Assurance Company LLC. In addition, the Bank has made strategic investment in Doha Brokerage & Financial Services – a non-banking financial institution in India. The Bank’s organic growth strategy has included an extension of its range of products and services and an expansion into new geographical regions and markets. At present, Doha Bank has established six overseas branches in Kuwait, Dubai (UAE), Abu Dhabi (UAE), Mumbai (India), Chennai (India) and Kochi (India) as well as 14 representative offices each in Japan, China, Singapore, Hong Kong, South Africa, South Korea, Australia, Turkey, the United Kingdom, Canada, Germany, Sri Lanka, Bangladesh and Nepal. In line with its mission, the Bank has built relationships through innovative offerings and encourages eco-friendly technology in products and services. The bank places customer service as its utmost priority and cross-sells multiple products to meet the customers’ financial services requirements. Doha Bank is ideally placed in a position of strength to challenge its peers and competitors. The key differentiating factors, which provide Doha Bank a competitive advantage, are its systemic importance, international footprint, trade finance operations and innovation. Doha Bank is regarded as one of the Domestic- Systemically Important Bank (D-SIB) in Qatar as its continued functioning is critical for the uninterrupted availability of essential banking services to the real economy. Doha Bank has one of the largest international networks of the Qatari banks and operates in 18 countries. The bank continues to embrace this strength and looks to expand its operations to minimize geographical and regional risk. On the back of its international footprint, Doha Bank is regarded as one of the leading providers of Trade Finance services. It excels in innovating new products and services, which are key to maintaining a competitive 1808CV12 advantage when compared to its peers. Several products have been delivered as “First-in- Qatar” – Gold Bar sales, Al Dana Savings Scheme, Biometric authentication in Mobile Banking, to name a few. Recently, Doha Bank established Qatar’s first Exchange Trade Fund (QETF) arguably the largest in the GCC. Since its early days, Doha Bank has taken great pride in being dynamic entity with strong values and a customer centric approach and has sustained the same over a period of time. Doha Bank’s functional model with Social, Environmental, and Business goals, contributing towards the welfare of the community has always been a welcome approach towards a bright future. Doha Bank is and continues to be one of the pioneers of ‘Green Banking’ in the State of Qatar. It has thus sustained its position with its utmost care for public welfare and social consciousness. Doha bank also became the first Qatari bank to sign up to UN Global Compact - an UN policy initiative encouraging businesses to adopt sustainable and socially responsible policies. This is one of the main reason why Doha Bank has successfully won the ‘Golden Peacock Global Award for Sustainability’. This award is also in recognition of Doha Bank’s society driven initiatives like educational and health benefits and commitment to social causes. Doha Bank considers human resource development as a key driver of its growth strategy and is also committed to the country’s human resource objectives. The bank has a global workforce that leverages competence, talent and capacity across locations. It continues to assess the internal and external environment on a periodic basis, as well as providing adequate training to its employees to maintain competitive levels – in addition to delivering the best service to customers. The bank continually seeks to ensure that it achieves its Qatarisation ratio, which is the government’s public policy initiative, by a sufficient margin. In addition, the bank makes a special effort by way of scholarships, individual career plan, among others, to ensure skill developments of locals. Key focus under this rationale is to