Corporate Vision August 2017

CORPORATE VISION / August 2017 53 , Raphael Medical Centre is a unique, independent hospital, specialising in neurorehabilitation of adults. They take an integrated, mind - body - spirit approach to supporting people suffering from complex neurological disabilities. As winner of the exclusive CEO of the Year- United Kingdomaccolade, we took the opportunity to interview the owner, Gerhard Florschutz to find out more about the hospital and their role within the UK’s healthcare sector. Mind, Body and Spirit The Raphael Hospital is a unique centre providing a approach to the acute neurological rehabilitation of adults. Whilst their primary service caters for people that have suffered traumatic/acquired brain injuries, they also provide neurobehavioral services, able to accept patients, subject to section under the Mental Health Act. We spoke to the firm’s owner, Gerhard Florschutz to find out more about what the hospital specialises in and their role within the wider UK healthcare sector. “The hospital has been delivering and developing services for over 25 years and specialises in neurological rehabilitation as well as the management of progressive neurological conditions. We treat a range of conditions and have a dedicated interdisciplinary team consisting of a range of healthcare professionals, both medical, nursing and therapeutic staff delivering a variety of interventions. The IDT works closely together to devise and deliver person-centred care, whilst acknowledging both the needs and goals of the individual. “Though the healthcare sector today is competitive and volatile, particularly as our NHS counterparts continue to see austerity due to funding pressures, we actively aim to provide services that are affordable and in-line with the standard public sector tariffs. This is something we have been doing so for some years. We work alongside NHS and social care colleagues, to support the health agenda locally.” Gerhard then describes his responsibilities as CEO, the leadership style he employs as well as the secrets to the firm’s success. “My primary responsibility resolves around the operational management of the business, advising and supporting the team, so that we can maximise our facilities, expertise and anthroposophical approach. We are lucky to have an exceptional and forward-thinking team, whose ideas and enthusiasm drive the business forward, while the hospital’s shared beliefs and commitment to tackling health inequalities cements what we do. “As a CEO, it is my responsibility to oversee the work of the senior team, to lead by example and instil the hospital’s values across the business. “Determination has been a key factor in the success of the business. This, together with a genuine commitment for the cause that you are working towards, will lead to the right attitude and a great deal of perseverance. Having a shared vision from the outset is also fundamental, so that everybody can work towards achieving a common goal.” Gerhard then underlines the firm’s culture and how he ensures that this is understood by all staff. He also reveals how he manages his staff and the key principles adhered to in this vein. “We take a holistic approach to healthcare, underpinned by our anthroposophic principles and unique and therapeutic surroundings. We take pride in the work we do and have a strong emphasis on continuous improvement. Through regular review and collaboration, we can quickly identify areas where improvements can be made and dedicate ourselves to taking methodical action. Similarly, we take time to appreciate and congratulate the areas that... “exceed standards, so that teams that go above and beyond, and are a clear representation of the values that we uphold, are recognised accordingly”. “The hospital’s people are its greatest asset, so we encourage and support their professional development. We do this by promoting training opportunities, encouraging further and higher education and by supporting those undertaking studies. We encourage managers to be supportive, transparent and approachable.” In closing, Gerhard reveals how it feels to be awarded the Exclusive CEO of the Year- United Kingdom accolade. “Whilst I am immensely humbled, I feel it reflects the exceptional team that we have.” Company: The Raphael Medical Centre Name: Gerhard Florschutz Email: [email protected] Web Address: raphaelmedicalcentre.co.uk Address: Hollanden Park, Coldharbour Lane, Hildenborough, Tonbridge, Kent, TN11 9LE Telephone: +44 (0)1732 833 924 1708CV10