August 2026 | 9 Finastra is a global financial services software provider trusted by banks, credit unions, community banks, corporates and financial institutions to deliver secure, reliable and mission-critical technology. Finastra combines deep financial services expertise built over two decades serving some of the largest banks in the world with continued investment in open, modern platforms. Its payments solutions support more than 600 customers globally to deliver growth and superior customer experiences. Across its portfolio, Finastra helps financial institutions modernise complex payment environments, reduce operational friction and respond faster to evolving customer, market and regulatory expectations. Global PAYplus is Finastra’s enterprise payments hub for financial institutions that need to centralise processing, support multiple payment types and scale securely across high-volume environments. The platform helps banks manage real-time, highvalue, cross-border payments and Mass Payments through a single, configurable architecture, supporting faster time to market while reducing complexity and risk. The need for this capability is clear. The rapid adoption of instant payments, ISO 20022, alternative payment models and cloud-native technologies has exposed the limitations of many legacy payment systems. High maintenance costs, fragmented architectures, slower processing, limited flexibility and weak data visibility can make it difficult for banks to meet rising expectations or introduce new services quickly. By moving to a centralised payments hub, financial institutions can standardise processing, improve resilience and support growing digital payment volumes. This is particularly important for global and large super-regional banks that must compete with fintechs while maintaining control, compliance and reliability across markets. Global PAYplus enables centralised processing for incoming and outgoing payments while supporting compliance with market and scheme requirements. Its ability to process multiple payment types through one hub can improve straight-through processing, reduce manual intervention and give banks a stronger foundation for operational efficiency. The platform also simplifies IT and payments architecture by reducing the number of interfaces and systems required compared with fragmented legacy estates. This supports faster, more accurate data, improved regulatory reporting, lower operational costs and the ability to process millions of payments daily. Designed to integrate with existing bank architecture, Global PAYplus supports deployment across cloud and on-premises environments. Its cloud-agnostic approach, containerisation and microservices-based architecture help institutions modernise progressively without locking themselves into a single infrastructure model. Finastra is also extending the value of its payments hubs through AI-enabled capabilities such as exception handling, repair support and advanced analytics. These capabilities are designed to help operations teams improve visibility, reduce manual effort and make better-informed decisions across the payments lifecycle. Radha Suvarna, Chief Product Officer, Payments at Finastra, said of the solution: “Global PAYplus is designed to help financial institutions centralise all payment types within a given market or across markets into a single solution; a solution that is forward compatible to payments evolution while meeting the scalability, security, resiliency, and business continuity requirements of institutions globally.” A modern enterprise payments hub, Finastra Global PAYplus helps financial institutions modernise payments, simplify operations and compliance, and accelerate innovation. Built for scale, resilience and the real-time era, the ISO 20022-native, cloud-agnostic, multi-rail platform sits at the centre of Finastra’s payments portfolio. Following Finastra’s recognition as Best Payments Software & Solutions Company 2026 in this year’s Technology Excellence Awards, this feature explores how Global PAYplus is helping banks transform payments with greater control, flexibility and efficiency. “By implementing Finastra Global PAYplus, we have significantly reduced manual intervention and processing and the time it takes to process a payment. Our STP rate for domestic payments is now nearly 100%, and for cross-border, it is more than 90%, which has helped improve our customers’ satisfaction.” – Ms. Vu Thi Xuan Tho, Vietcombank
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