Australian Enterprise Awards 2025 | 49 Working collaboratively with NDIS coordinators, plan managers, and clinical teams, Livability Australia provides tailored support services to individuals with a diverse range of complex needs, such as disabilities and psychosocial challenges. These services encompass in-home support, life skills development, mental health support, coordination of support, and assistance with daily living activities, all with the aim of empowering each client to lead full and meaningful lives. Livability Australia has achieved notable success in the disability services sector by adhering to its core values of communication, compassion, collaboration, empowerment, continual improvement, and consistency. The care provider works to build trusting relationships with its clients and stakeholders, demonstrating an exceptional client-centric approach that not only fulfils its mission but also contribute to the organisation’s overall success and growth. Client-centricity drives Livability Australia, a care provider that distinguishes itself through a comprehensive approach that emphasises personal care, community integration, and a commitment to enhancing the quality of life for individuals with disabilities. The organisation has painstakingly developed a number of services and initiatives to stand apart from its peers, including customised support plans that align with each individual’s goals and preferences; community collaboration across a diverse network of Specialist Disability Accommodation providers to deliver accessible housing solutions; and a range of holistic mental health support aimed at improving quality of life and social integration. “This comprehensive and client-centred approach positions us at Livability Australia as a leader in the disability support sector, dedicated to empowering individuals and fostering inclusive communities,” Stefanie explains. “We uphold our reputation through a steadfast commitment to excellence and integrity in the support services we provide to clients daily. This dedication has been recognised by industry leaders and peers, serving as a testament to the quality of our work.” As a whole, Livability Australia prioritises personal care, advocacy, and innovation in its operations, striving to enhance the quality of life for patients throughout the region. By fostering inclusive and supporting environments, the organisation ensures that every individual it encounters is left feeling valued, respected, and empowered to thrive. While this approach has been effectively demonstrated in how Livability Australia cares for its clientele, it is also an approach that is enduring in its employee management strategies. The organisation thrives on a strong, positive internal culture that promotes collaboration, innovation, and employee wellbeing. Working to foster inclusivity and respect, Livability Australia ensures that every employee feels valued, heard, and respected in their position, regardless of their role or background. To further this mission, open communication is routinely encouraged with transparent discussions, feedback, and constructive criticism held to build trust and efficiency throughout the team. What’s more, Livability Australia also invests heavily in the growth and development of its workforce, providing opportunities for both Everybody deserves to live a happy and fulfilling life, regardless of the circumstances they were born into. For some, this requires additional support and care services to provide them with the opportunities and independence they need. Livability Australia is a registered National Disability Insurance Agency service provider that understands this need and delivers top-tier support services throughout the Australian Capital Territory. Stefanie Henson, Director of Livability Australia, tells us more below. Leading Disability Support Company 2025 – ACT personal and professional development that help to cultivate a motivated and highly skilled team. Teamwork and collaboration are also central to Livability Australia’s culture, driving innovative solutions and a unified work environment that ensures cohesion and success. This is further supported by regular recognition and appreciation for hard work, boosting morale and motivation so that every employee is determined to thrive. “Our staff love what they do and contribute energy and enthusiasm that inspires those around them,” says Stefanie. “The team genuinely care about others, which creates meaningful and impactful relationships. Our staff are open to change and able to handle challenges, are empathetic and compassionate, have genuine integrity, and seek solutions rather than dwelling on problems. Our wonderful organisation is built upon its people; when our team embody these qualities, they create an environment where everyone thrives, contributing to the ongoing brilliance and success of the organisation.” Indeed, Livability Australia has seen remarkable ongoing success, driven by a number of distinguishing factors. From providing customised support services and cultivating inclusive communities to employing a passionate team of professionals and working closely with industry leaders and innovators, the organisation has truly dedicated itself to providing client-centric services that are always delivered with the individual’s needs in mind. For prioritising the needs of its clientele at each step of its service delivery, and for continually remaining at the very forefront of developments throughout the disability support sector, Livability Australia has been named the Leading Disability Support Company 2025 – ACT. Contact: Stefanie Henson Company: Livability Australia PTY LTD Web Address: www.livabilityaustralia.com.au AIS-Dec24011
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