Corporate Vision As one of the UK’s largest independent vehicle leasing providers, Nationwide Vehicle Contracts (NVC) offers affordable leasing across 600 new cars and commercial vehicles, plus over 500 used cars through its exclusive used car leasing programme. Since 2002, the firm has arranged more than 160,000 lease agreements for SMEs and private customers, with its main services being Personal Contract Hire (PCH) and Business Contract Hire (BCH), supported by friendly, knowledgeable people and advanced digital tools. The mission at Nationwide Vehicle Contracts has always been simple: to be the first choice for vehicle leasing in the UK by offering competitive prices and fast delivery. Being one of the first brokers to go online, coupled with its award-winning website being one of the most advanced in the market - with real-time stock updates, instant quotes, and smart eligibility tools - it’s clear to see why Nationwide Vehicle Contracts stands tall. Over the past year, the industry has placed greater focus on transparency following a Court of Appeal ruling about dealers failing to disclose commissions to private buyers. The outcome requires dealers to be open about commissions and gain informed consent from customers. While this mainly affects retail finance, there are ongoing questions about whether similar standards will extend to business and fleet leasing. “Transparency is at our heart,” explains Donna Kelly, Head of Marketing and Communications at the firm. “Our clear, transparent pricing has earned us a 100% BVRLA compliance pass rate, over 55 industry awards, and the Feefo Platinum Trusted Service Award for four years running.” The vehicle leasing sector is going through a period of major change driven by regulation, technology, and customer expectations. Vehicle supply continues to recover following years of disruption. Semiconductor shortages have eased, but the war in Ukraine continues to cause production bottlenecks, leading to longer lead times. These delays affect customer satisfaction and fleet renewal cycles, pushing leasing providers to strengthen ties with manufacturers and widen supply sources. Electrification, however, remains the biggest shift. The 2024 Zero Emission Vehicle (ZEV) mandate has accelerated progress, requiring 22% of new car sales and 10% of van sales to be zero emission, with targets increasing each year until 2035. Electric and hybrid vehicles now make up a growing share of new leases, supported by ESG goals and Benefit-in-Kind incentives. However, limited charging infrastructure continues to affect consumer confidence in full electric adoption. Despite these challenges, the UK vehicle leasing sector remains strong and continues to play an essential role in supporting both business and personal mobility across the country. Demand is steady, driven by flexible finance options, predictable monthly costs, and the growing shift from ownership to access. Business contract hire still leads the Nationwide Vehicle Contracts is a recognised, trusted name in vehicle leasing with its long-standing reputation for reliability and integrity reflected in the plethora of online customer reviews and satisfaction scores. We find out more as it celebrates a win in the Automotive Awards 2025. Most Trusted Vehicle Leasing Company 2025 - UK market, while personal leasing continues to grow as customers seek convenience and value. Unlike many competitors, Nationwide Vehicle Contracts is an independent vehicle leasing provider. The fact that it’s not owned by a bank or large corporation means it avoids the bureaucracy, conflicts of interest, and cultural changes that often come with corporate ownership. In fact, the original founders still own the business today. These are all contributing factors which differentiate Nationwide Vehicle Contracts from contemporaries. This independence also means that Nationwide Vehicle Contracts can work with a wide range of leading funders, including ALD Automotive, Arval, Lex Autolease, Novuna Vehicle Solutions, and Santander Consumer Finance, giving customers access to competitive prices, exclusive stock, and deals they won’t find elsewhere. “We’re very proud of our award-winning customer service,” Donna elaborates. “We focus on friendly, helpful support rather than pushy sales tactics. This mix of digital efficiency and human support is one reason we have a 68% client retention rate.” Nationwide Vehicle Contracts stay ahead of the curve by continuing to invest in technology to make leasing faster and easier. Its award-winning website offers real-time stock updates, instant quotes, and interactive tools which were used by more than 99,000 customers in 2024. Behind the scenes, AI and automation have reduced processing times by 63%, improving efficiency without compromising service. Internal culture at NVC is built on trust, respect, and collaboration and the company boasts a diverse team where people feel supported, valued, and motivated to grow. “We believe great customer service starts with great people,” enthuses Donna. “Every employee receives ongoing training in compliance, systems, and customer communication to ensure they have the skills and confidence to deliver an excellent experience. We invest in professional development and encourage a growth mindset to keep our team skilled and innovative.” For its dedication to excellent customer service, and a deep commitment to valuing staff members, Nationwide Vehicle Contracts recently celebrated success in the Automotive Awards 2025 as it received the prestigious title of Most Trusted Vehicle Leasing Company 2025 – UK. Now Nationwide Vehicle Contracts is looking to a bright future ahead, with investment in new digital tools to make leasing faster and more transparent, and priorities for next year including improving the customer portal, expanding live vehicle tracking, and enhancing post-sale support through AI-driven insights. These upgrades will make it easier for customers to manage their lease from start to finish. Contact: Donna Kelly Company: Nationwide Vehicle Contracts Web Address: www.nationwidevehiclecontracts.co.uk/
RkJQdWJsaXNoZXIy NTY1MjM3