Business Innovator Awards 2018

6 Corporate Vision / Business Innovator Awards 2018 , are travelling far and wide to invest in such a fast-growing City. Matthew James Property Services are very proud to be part of that.” As part of its client focused approach, the firm is committed to operating around its clients’ requirements. Matt explores why flexibility is so vitally important to clients today. “Our city centre opening hours are from 9.00am until 8.00pm Monday to Friday which allows all clients to pick a suitable time when they would like to view our properties, whether that be for sale or for rent. We as a nation all work very hard during the day and trying to book viewings in is difficult when a lot of Agents close at 5.30pm. We also offer our services on Saturday and Sundays too, ensuring that every client receives the support they need. Working flexibly allows us to connect with clients that our competitors may not be able to reach.” Being a people focused business, Matthew James not only supports its own clients and staff, but the wider estate agency space and beyond. Matt is particularly proud of the work the firm has undertaken on behalf of several charities, as he highlights. “Raising money for charity is always a good way of raising awareness for a great cause and brand awareness for a small independent Estate Agent and Letting Agent like Matthew James Property Services. Established in 2011, since inception Matthew James has prided itself on offering professional advice and first-class service for those looking for homes for sale or rent in Coventry and the surrounding areas. Matt discusses how this is achieved thanks to the firm’s client focused approach and dedication to excellence. “At Matthew James Property Services, we work very hard to ensure all of our clients whether you are a vendor selling your house, a buyer, a Landlord or a tenant receive customer Service like no other. In Coventry, Estate and Lettings Agents are very competitive and standing out from the crowd is an absolute must. At Matthew James we endeavour to do that. “To achieve this, we offer the full package you would expect at an Estate and Letting agent. We sell houses throughout the Coventry and Warwickshire area and beyond. Our excellent on- line reviews have people calling from all over the UK and we can honestly say that we have sold properties in Southampton, London, Birmingham and beyond! We also offer a full Lettings package from just finding you a quality tenant or fully managing your property. Coventry has just won the City of Culture 2021 so the increase in people looking at investing in Coventry is already on the rise. Having two award winning Universities in the city and a University hospital, landlords Best Small Independent Estate Agency 2018 – Coventry & Award for Excellence in Client Satisfaction 2018 Matthew James Property Services is an innovative, independent estate agency offering an array of services. We spoke toMatt Biggin from the firm to find out more and explore how it has achieved the incredible success it enjoys today. This year we are very proud to be associated with and supporting the local Coventry branch of SOBS. (Survivors of Bereavement by Suicide) with their upcoming fund-raising event and also the annual Zoe’s Place ‘Strictly Dancing’ fund raising event at Christmas. “Additionally, we are also very proud of our Google presence within Coventry and our ‘Excellent’ rating on www. allagents.co.uk. People are very cautious now on whom they trust and customer service is so important and an absolute must. Having an award with ‘Award for Excellence in Client Satisfaction’ written on it backs up what all of our customers and clients are writing in their reviews. We aim to be the best in Coventry and surrounding areas and with these awards, we can.” With regards to the future, Matt is excited as the firm looks to grow even further and enhance its service offering to meet the ever-evolving needs of its clients BIN18019 and remain compliant in a constantly changing market. “Moving forward, we are looking to expand the team at Matthew James Property Services over the next few months as we have so many ideas that will need a hardworking team behind them. Looking at new ways of doing business as Government legislation changes and keeping ahead of everyone else is an absolute must. Communicating those changes to our clients is also imperative to keep them informed of anything that could affect them with their properties and planning for any changes ahead of schedule. These developments offer us many exciting opportunities for further growth and success.” Company: Matthew James Property Services Contact: Matt Biggin Address: 24a Warwick Row, Coventry, West Midlands, CV1 1EY, UK Phone: 02477 170170 Website: www.matthewjames.uk.com