2021 Canadian Business Awards

Dec20442 Best IT Cyber Security Auditors 2021 Cyber-attacks are happening every 39 seconds and detected 216 days later costing a global average of $4 million to a business in damages. Can your company afford the downtime? Loss of reputation? Or worse, the liability to Board members? The PC Doc provides cyber-risk assessment method called the First Step to Business Security. Their IT playbook report identifies the vulnerabilities, where they are found and what needs to be remediated without wasting resources. This will give your Board and C-Suite peace of mind that the fundamental areas of where most cyber-attacks originate have been taken care of. Starting in 2000, Phillip Bidinoff and Elizabeth Wu quickly gained a reputation that was based on prevention. Their philosophy was different, they know once you fix an IT issue, it stays fixed, and they stand by that as their corporate guarantee. Lastly, they speak English for CEOs and business leaders to understand and take control of the IT department, something they have never been able to do. There are 3 parts to their process. The first is to discover the hidden security risks and vulnerabilities of the entire IT ecosystem, using Centre for Internet Security framework, a global security industry standard. Within this framework there are 6 basic categories that include users, software, and hardware. Investigation throughout these controls is done from a physical, policy and process perspective. Unlike other IT Auditors, PC Doc’s key fundamental difference is that they have over 50 years of combined technical expertise; this ensures security and stability are met quickly and efficiently. For example, CEOs presume if their email is working, everything else must be ok - but it’s not. Since revenue is always top of mind for executives, the pressures for IT to support revenue generating activities takes precedence over administrative duties, such as installing Windows updates. As a matter of priority, updating an operating system software is a fundamental first line of defense against cybercrime. As we have seen in headline news, the data breaches at Cisco, Microsoft Exchange, and Equifax were the result of not installing the Windows security patches on their servers. This is why PC Doc’s assessment is so important to prevent cyberattacks and protect businesses. The second part in the process is to analyze the data collected from the discovery step. During analysis, the data collected often correlates with the symptoms experienced by users to the network activity showcasing the burden of the overall performance, and deficient security risks thus draining profits. Never has an IT service provider like PC Doc given the C-Suite empowerment to scold their IT department for neglecting its fiduciary responsibility and ultimately proving reckless overspend of IT budgets. This dramatic shift of power to departments such as HR, Finance, and Compliance allow them to play an active role with IT further reducing risks. The third part is the publication of an IT playbook report which includes what the issues are, where has it occurred, and what effect it has on the business. CEOs can read and understand the report to make informed prioritized decisions without the worry of wasting resources. After the report is issued, active monitoring is implemented for the remainder of the year. This is to ensure all remediation activities remain accountable, maintaining the highest level of security and stability. As we know, an IT ecosystem is dynamic, and ever changing, this is why their ongoing monitoring service is highly valuable to keep everyone honest and accountable. The future is friendly. Elizabeth Wu was just recently recognized as Most Inspirational Women in IT award, is navigating The PC Doc through these challenging COVID times. Clients have benefited not just what their First Step Security program has done to protect them but also how they do it. Our methodology supports employees who have to work from home. “Once a client has had their IT ecosystem audited, analyzed, and remediated by us, employees are able to work faster without the fear and frustration. More importantly, the additional resource costs of having to wait for a reply from a Help desk tickets is drastically reduced.”, says Elizabeth. “My goal is to change the way IT is seen and experienced. Right now, it is very reaction based and firefighting. If we can provide the opportunity for CEOs to be empowered so IT can be treated in exactly the same way as other departments, we can prevent a lot of hurt and save a lot of money.” For more information, please contact for now: Contact: Elizabeth Wu, [email protected] , Telephone: 416-456-7649 Website: www.thepcdoc.ca