2021 Canadian Business Awards

Ranked among the Top 5 Best Hotels in Quebec City and winner of the Travellers’ Choice Awards in only its first year of operation in 2019, Monsieur Jean - L’Hôte Particulier is a well-established member of the hotel industry of Quebec. However, to say that Monsieur Jean is only a hotel would entirely miss the point of this unique tourism residence. Instead, guests are invited to revel in the experience of Monsieur Jean, named after its charming, intriguing and elegant founder and just as flamboyant and inviting as its namesake. The brand behind Monsieur Jean seeks to imagine, develop and manage innovative, high-quality culinary establishments and living environments for commercial and residential guests. Monsieur Jean is the brand’s first hotelier project and was created with a vision to marry home comforts with hotel conveniences in a charming space that seamlessly integrated into the historic neighbourhood around it. The entire hotel has been meticulously cultivated to create a sublime tourist experience that offers unforgettable moments. Guests enter the modern, vibrant lobby on arrival and are immediately witness to the exquisite piano hall and the library decorated with artwork from some of Quebec’s finest artists. The rooms themselves are all superior suites accommodating one guest to whole families, and each fitted with a kitchenette, king-size beds, walk-in showers and wooden and heated ceramic floors. Many of the suits also boast private river view terraces, from which guests can look out over Old Quebec and soak in the beauty of the city. However, there is no better way to experience Quebec in all its glory than getting in amongst the hustle and bustle of the city. Visitors need only wander around to discover sights like Chateau Frontenac, Dufferin terrace, the Petit-Champlain, Place Royale, Plains of Abraham, and the Basilica Cathedral Notre-Dame de Quebec. Sit amongst the French-speaking locals at the cafes and restaurants that line the streets, or head out of the city for a myriad of outdoor activities like Montmorency Falls, Jacques- Cartier National Park, hiking trails, kayaking and canoeing, and l’Île d’Orléans. After a day of adventuring, guests can return to the welcoming embrace of Monsieur Jean to enjoy its many amenities, whether they want to head back to their own room to tuck into some delicious food that can be delivered straight to the door from the hotel itself or anywhere in the city. Guests can also head down to buy their own groceries from the equally charming Bobu Épicerie-Café which provides fresh, local flavours, prepared products, and delicious breakfasts. There is little doubt, however, that it is the team at Monsieur Jean that really make the experience. Devoted to exceptional customer service, the Monsieur Jean team are driven by values of Quality, Innovation, Service and Respect and, most importantly, embody the spirit of the hotel’s founder in their love of hospitality and their flair for life. From anticipating the needs of guests to working cohesively alongside their colleagues to taking responsibility for their roles, the team are recruited for proven excellence and wonderful personalities. With their support, Monsieur Jean is continuously striving to improve its offering. Whether that be in sustainability initiatives such as the reduction in food waste and avoidance of disposable plastics or in safety measures for guests visiting during the Covid-19 pandemic, Monsieur Jean seeks to be always growing and evolving to enhance the guest experience. Inevitably, the pandemic has hit the hospitality industry hard and, like so many others, Monsieur Jean has felt the severe effects. However, the rise in the staycation trend has been a positive outcome for the hotel, which has adapted its offering to maintain excellence and boost hygiene measures for guests who stay. For instance, Monsieur Jean has joined in the momentum towards digitalised guest experiences and contactless technology, introducing a self-check-in kiosk for guests that minimises face-to-face interaction and protects staff and guests alike. Despite protocols such as these, the team at Monsieur Jean has ensured the fantastical nature of its experience is never lost. Guests are still more welcome than ever to escape to the extraordinary universe of Monsieur Jean. Company: Monsieur Jean Contact: Catherine Chéruet Website: www.monsieurjean.ca Most Unique Hotel Brand - Eastern Canada Come away to the heart of Old Quebec to enjoy the lavish hospitality of Monsieur Jean, a host unlike any other who adores welcoming and surprising guests in an oasis of charm, comfort and relaxation. Monsieur Jean – L’Hôte Particulier can hardly be demoted to the status of a hotel. Instead, it is an experience, one that invites guests into the intriguing universe of Monsieur Jean and expertly combines the arts of hosting and living. Jan21114