Corporate Coaching and Recruitment 2023

Nov23173 Karen Dolan, the owner of Karen HRM, is a seasoned HR professional with more than 25 years of experience in this field. She holds a post-graduate diploma in People Management, with a commitment to continuous learning. Here we take a closer look at Karen’s success as she wins her title in the Corporate Coaching and Recruitment Awards 2023. Outside of her business, Owner Karen Dolan is actively involved in an alumni network that funds disadvantaged students. Karen loves meeting new people and hearing about their businesses, and you will often find her at local networking events. In her professional life, Karen is an experienced HR Director, and whilst she has a background in the technology sector, she has worked with many business Directors, MDs and CEOs in different industry sectors. Her career spans various roles in both hardware and software companies, including senior HR positions in market-leading organisations. She has successfully managed local and international teams, showcasing her ability to navigate the complexities of people management and HR on a local and a global scale. Karen’s approach at Karen HRM is to focus on helping business leaders protect, develop, and grow their businesses. Described as someone who quickly builds trust and credibility, Karen brings a personable and good-humoured approach to her communication style. This combination of expertise and interpersonal skills positions her as a valuable partner for business leaders seeking pragmatic and commercially savvy HR support. In addition to her professional pursuits, Karen has a love for live music and enjoys spending time walking with her dog, Peppa. Karen HRM’s client-centric approach is underpinned by a methodology aimed at effectively addressing any HR challenges a business owner may face. This approach is outlined as follows: Listening and Asking Questions: Karen actively listens to client issues, recognising the importance of understanding the nuances of each situation. By asking clarifying questions, Karen seeks to gain background and context, laying the groundwork for comprehensive problem-solving. Open Communication: A key aspect of Karen’s approach is fostering open communication. Clients are encouraged to talk through their feelings about the issues they are facing. This emphasis on open dialogue creates a collaborative and supportive environment, which she feels is essential for effective HR management. Problem-Solving Methodology: Karen employs a problem-solving methodology that involves discussing options with clients. This collaborative approach ensures that clients understand the options available to them. The goal is to reach an agreement on the way forward and develop a plan that aligns with the client’s goals and objectives. Providing Support: Karen HRM goes beyond discussions and agreements by offering practical support. This includes providing scripts and documentation tailored to the specific situation at hand. This tailored support enhances the implementation of the agreedupon plan, providing clients with tangible resources to navigate their HR challenges effectively. Post-Resolution Check-In: An integral part of Karen’s approach is the follow-up. This involves checking in to see how the agreed upon plan has been implemented. The commitment to follow-up ensures ongoing support and allows for adjustments or additional advice if needed, reflecting a proactive and client-focused mindset. Beyond the structured approach to advising and supporting business leaders, Karen HRM brings a personalised touch to each client interaction. Karen’s ability to build trust and credibility quickly contributes to a positive and collaborative working relationship. This approach aligns with the overarching goal of helping business leaders protect, develop, and grow their businesses. Karen’s extensive experience and her approach at Karen HRM reflects a blend of professionalism, open communication, practical support, and ongoing evaluation, positioning her as a valuable partner for businesses seeking comprehensive and personalized HR solutions. We’re delighted to celebrate and recognise Karen Dolan in our Corporate Coaching and Recruitment Awards this year, and we’re excited to see what comes next for her. Contact: Karen Dolan Company: Karen HRM Ltd Web Address: Best Independent HR Consultancy Firm 2023 – South East England Corporate Coaching & Recruitment Awards 2023 17