Corporate Excellence 2019

CORPORATE VISION / Global Excellence 2019 163 Most Influential Female CEO of the Year 2019 - Digital Insurance CORP RATE VISION / Issue 3 2019 7 Innovative Solutions for end t end Digital Insurance Transition Company: Aligned Business Address: 328 River Valley Rd, Singapore 238360 Website: Working behind the scenes to ensure that deadlines are met, and goals are achieved is the dedicat- ed, passionate team of talented individuals who form the backbone of Aligned Business. When dis- cussing the internal culture, Susan is delighted to highlight how the significant role the team play in the overall success of the award-win- ning firm. “The team here at Aligned Busi- ness are truly dedicated to their work and are constantly wanting to update their technical skills and insurance knowledge. We know each team member needs to be more than a technologist, they need to excel as an insurance technologist. That is our value differentiation and core compet- itive advantage. To excel as one winning team, we promote our corporate culture with three simple words: ‘open, direct and thorough’ to achieve efficiency, ignite motiva- tion and promote collaboration.” Looking ahead to what the future holds, Susan signs off by revealing the exciting plans which lie in the pipeline for both the firm and Origami, as well as touching on the challenges that may occur in the years to come. “The insurance industry is facing its biggest challenge of digital transformation worldwide as their future customers are digital natives and without the right digital means, they will lose business in a big way to new entrants. As new entrants penetrate fast into the insurance industry, especially on insurance distribution front, insurance indus- try dynamics may change. Quoting McKinsey: Laggard Insurers will die. I firmly believe that. “Moving forward, we are rapidly expanding our business in Asia and Australia and beginning to expand to UK and Europe in 2019. Origami is a globally scalable plat- form and we are excited to be part of the global insurance industry transformation.”