Corporate Excellence 2019

CORPORATE VISION / Global Excellence 2019 25 , CORPORATE VISION / Issue 4 7 Feb19595 Tusker are theUK’s leading Car Benefit company, workingwith companies across both the public and private sectors. Following their success inCV’s 2019 Corporate Excellence Awards, we profiled the firmand caught upwithVicky Anderson, Marketing Directorwho provided us with a detailed insight into the innerworkings of Tusker. Passionate about Customer Service Established in 2000, Tusker is a car benefit scheme specialist supporting a wide range of organisations and their staff, helping them offer their sought after benefit to their employees. The firm’s award-winning salary sacrifice product allows their employees to exchange part of their salary for a cost effective, brand new car. Over the years, Tusker has grown rapidly and now has over 500 schemes in place across the country, which enables employees to have their cars fully insured and maintained for a fixed monthly cost. Priding themselves on their customer service which has been built around an experienced and eager team, but is also delivered through one of the most advanced live quotation and fleet management systems within the UK. Going into further detail, Vicky begins by informing us of the firm’s car benefit scheme and the perks it has to employers. “Here at Tusker, our Car Benefit Scheme product provides savings in terms of National Insurance, and tax depending on the car chosen, and is proven to be cheaper than similar offerings at retail. It can also save the employer National Insurance contributions too, should an Ultra-Low Emission vehicle be chosen, amounting to hundreds of pounds saved per car, per year. In addition to this, we also have a Contract Hire offering, and these customers utilise our expertise as an outsourcing option for their company cars. This way, Tusker take the hassle out of managing a fleet, and ensure costs can be controlled with a fixed monthly amount per car, rather than varying servicing and maintenance costs.” Enabling the firm to deliver these high-level services, is the dedicated, passionate and talented team which forms the backbone of Tusker. When discussing the internal culture, Vicky is keen to highlight the key role the team play in the overall success of the firm. “Our staff are the key to our success. As our motto is ‘making employees happy’, we start with our own. Our teams are provided with a range of benefits, as well as ‘happy days’ where they receive treats including massages or food related events. Internally, we recognise success with internal promotions and with thank you notes from the CEO in his weekly roundup. It’s a fun place to work, with the onus on people enjoying themselves while working hard and providing an exceptional level of service to our customers.” Bringing the interview to a close, Vicky signs off by revealing the exciting plans which lie in the pipeline for the team at Tusker, especially following their recent success in Corporate Excellence Awards where they were selected as the Car Benefit Scheme Provider of the Year 2019 – UK. “For the past year, our teams have been hard at work developing a completely new set of processes, systems and tools in order to futureproof the organisation from a technology perspective. Moving forwards, our new adaptable systems will be cutting edge technology, providing us with the most innovative and effective website, as well as driver portals in order to maximise the simplicity of the site for our customers.” Company: Tusker Address: Building 4, Hatters Lane, Croxley park, Watford, WD18 8YF, United Kingdom Telephone: 0333 4000 554 Web Address: