It also has a ‘SMART Pallet Department’ that recruits new talents within the fields of technology, design, and software management, focusing on young people with technical and engineering backgrounds. With the collaboration of A*STAR and these fresh voices, this initiative is currently in the middle of transforming its current prevailing operational processes to bring them up to SMART Factory version 4.0 – the latest and greatest. When hiring potential candidates, it seeks people with great leadership qualities who thrive in a high-pressure environment; people with the creativity and drive to become an integral part of serving a dynamic market. It also hires across multiple capabilities and competencies, as it takes many different types of people to maintain its rigorous standards in the macro scale. It hires engineers, logistical talents, production workers, sales and marketing persons, human resources staff, and financially qualified talents. During the pandemic, LHT Holdings saw significant challenges facing its industry and the world. With borders closing, revenue streams adversely affected, and many clients having to tighten their belts regarding spending, it had a front row seat to the outbreak’s consequences for businesses across a wide cross section. However, even as many of its competitors faced temporary shutdown or even total closure, LHT Holdings persevered, finding that its digitised and automated processes had already rendered much of its business practices totally safe. In this way, it could continue to operate; thus providing its continued support to the world’s economy during a time of tumult for all. As a concluding word, it can be agreed that this company is a leading mind in both product excellence and environmental attitude. It not only provides its customers with ingenuity and forward-thinking problemsolving solutions, these comes at a relatively low cost, and with very little margin for error. Its decades of experience have not mired it down in the processes of the past, and it instead is forever pushing forward towards a brighter and more advanced future, actively encouraging new voices and ideas to be brought to the table. Consequentially, it has been – and will continue to be – a force for continued modernisation in Singapore and worldwide. Company: LHT Holdings Ltd Contact: May Yap Email : [email protected] Website: https://www.lht.com.sg/index.html it has developed pallets that work with radio frequency identification technology. These pallets work to enhance the productivity of its client’s operations, eliminating the need for unnecessary manpower to catalogue and document information, allowing for more accurate customer verification. RFID technology grants enhanced information accessibility and adds to the reliability of the right goods being delivered to the right place, in the right condition, to the right receiver, at the correct time. The elimination of unnecessary manual labour in this way also functions to save both businesses and their clients time and money. These technologically enabled pallets use the RFID Warehouse Management System and the Automated Storage and Retrieval System, both of which are constantly being updated and further developed. This is all part of its dedication to keeping itself versatile and competitive – by staying ahead of industrial and technological developments, it can stay ahead of the world’s unstoppable march towards further progress. It has also developed an assembly system that feeds its client’s specifications directly into a central computer, linked to an automated assembly line that assembles pallets according to those specifications. Negating the potential of human error and increasing efficacy across the board, the system is fully computer managed, with products measured and assembled according to weight and good stacking procedure. With all these centralised and computer-generated procedures in place, it pays the benefits of its upgrades directly back to the client. This is an element of its business model, one among many, that keeps clients coming back time after time. It also has an exceedingly small turnover rate, with the majority of LHT Holdings’ employees having been with the company for more than 40 years, and the business consistently sending its staff for upskilling courses. In this way, it ensures that its personnel as well as its procedures and services, are constantly improving themselves. It also has the added benefit of increasing its team members’ personal development and portfolios, making them all extremely competitive and knowledgeable regarding their work. Unfortunately, as a large SME, its revenue streams don’t allow it to have its own in-house R&D department – however, it partakes in a Government initiative that allows it to make up the deficit. By being a part of ‘The Agency for Science, Technology, and Research’, or A*STAR, it has made itself a part of the missionoriented research that comes out of it, reaping the rewards accordingly. With the many numerous advances in research this Governmental body makes, LHT Holdings’ own innovations are enhanced by its backing. It also hires across multiple capabilities and competencies, as it takes many different types of people to maintain its rigorous standards in the macro scale. It hires engineers, logistical talents, production workers, sales and marketing persons, human resources staff, and financially qualified talents.