Issue 5 2021

Issue 5 2021 19 The Future of Secure SMS Systems With over 30 years of experience, Phonovation has secured its position as a trusted provider of SMS communications services across diversified sectors. Phonovation, established in 1988, is an award-winning Lean company that is constantly looking for ways to improve and deliver enhanced value to their customers. As a Deloitte best managed company with over 30 years of experience, Innovation is at the core of everything they do. Phonovation has developed into a company with International reach from humble beginnings since its founding. Its mission is simple: to become the leading provider of interactive bulk SMS in all of its chosen markets. Bulk text is the transmission of high volumes of text messages from a variety of interfaces to the mobile phones of multiple recipients. InteractSMS, Phonovation’s dedicated BULK SMS platform, enables the transmission of these messages through a variety of interfaces and a rock-solid bulk SMS Gateway. Phonovation’s products can text message- enable any website, application or email server allowing your business to expand its reach from a mobile platform. Their diversified market-leading product portfolio also range from Dedicated Application to Person SMS platforms, to Software as a Service and FinTech products serving SMEs and Enterprise customers alike. Phonovation’s messaging service, InteractSMS is Ireland’s leading bulk SMS provider and provides a robust SMS Gateway and innovative Application Programming Interfaces (API’s) that ensure any website, application or legacy email server can easily adopt the bulk SMS functionality. Their messaging service has the goal of doubling the number of transactions through this product in Ireland in the coming twelve months. Furthermore, Phonovation’s A2P service platform empowers mobile network operators access to revenue streams from Enterprise clients. For both of these clients , there is a demand for these services to facilitate reminders, marketing, and security authentication services for their end users. Additionally, Phonovation’s IVR Systems for Operators automates the provisioning, billing, and reporting for a multitude of service providers, streamlining the work process. Phonovation’s lean implementation services demonstrate the value of advice and guidance, and champion learning when it comes to new programs and models, from methods to good practice. From this point, it uses the data it collects to grow and improve through experimentation. Thanks to these methods, one of its latest upgrades was a private cloud service equivalent to Amazon and Microsoft in infrastructure. Phonovation’s experience has afforded them with a reputation for reliability and trust within its industry, and thus gives the company an edge over its competition. Some of its services are also unique to the company as they are patented, such as the SIM checking methods of Phonovation’s Mobile Identity solution. Phonovation’s drive for innovation would not be possible without their strong team of 30+ in-house staff based in Dun Laoghaire, Co. Dublin. Its status as a lean organisation is something that permeates every level of Phonovation’s business model with every person in the organisation regarding their work with a critical eye, ready to streamline and improve appropriately. It also takes corporate social responsibility seriously, through community programs and active participation in annual fundraisers. With award winning and market leading products already in place, the strength of the business’s foundations are in good health with their focus on innovation across the next two to three years acting as an extension of their lean principles and practices to stay ahead and inspire innovation within-house. Moving forward into the second half of 2021 and beyond, Phonovation will seek to further enhance it’s services to ensure ease of use for their clients. This will be achieved through a constant dialogue with its customers to satisfy their needs in an ever- changing business environment. If you would like to reach out to Phonovation: Mail: [email protected] or Call on +353 (1) 284 30 11 . Jan21287 Your Message. Securely Delivered Phonovation’s messaging product is a market leader in Ireland with plans to double the number of transactions heading into the second half of 2021