Issue 5 2021

Committed To Change The Change Shop helps leaders manage organisational change easily at a lower cost and with better tools to analyse and manage employee feedback in a single subscription package. We speak to Founder, Robert Smith, about how the product works and the benefits it can bring. Offering integrated web-based tools for assessing, benchmarking, reporting, and tracking organisational change initiatives, The Change Shop platform provides an all-in- one change workforce change management and tracking platform that quickly measures employees’ commitment to organisational changes. Each recommendation is customised to an organization’s industry, and is benchmarked to other organizations that have experienced similar transformations. All Change Shop surveys and tools are intuitive, easy-to-use, and based on leading change management practices and research. It’s the only change management platform that offers change benchmarking based on both industry and change type. It also allows clients to capture workers’ thoughts, ideas, feelings, and commitment to workplace changes ranging from designing a new product, digital transformations, rolling out new technology, or undergoing a merger. Founder and Chief Executive Officer, Robert Smith, explains that success is not simply about having a clever and innovative product. “Our sales team is absolutely essential to our growth and success,” he enthuses, singing the praises of his dedicated staff-base. “Every day they work hard to raise awareness to change leaders in businesses and governments around the globe. Similarly, our development team does nothing short of technological miracles to ensure our platform meets the unique needs of our customers. I’m proud to work beside them.” Feb21275 Despite the Covid-19 pandemic that has taken the world by storm and affected of millions of businesses worldwide, Robert explains that The Change Shop has experienced a significant increase in the amount of subscribers over the last 12 months. He believes that this is because the platform is completely web-based. “We have been working to help clients make the transition to remote work by supporting the shift away from office- based work and helping teams identify what will help them make workplace transitions effective by having employee listening tools that are easy to use and analyse.” Recently, the company launched its web-based training platform meaning that change leaders and business transformation advocates can deep dive into the mindset and skills required for change leadership – critical for anyone in the workforce today. The course is based on the award-winning book Selling Change: How Successful Leaders Use Impact, Influence, and Consistency to Transform Their Organizations, and offers a combination of virtual training videos and flexible course work that can be completed on your schedule through a series of five sessions, with key bourse benefits such as: understanding the landscape of change management; knowing your role in this process; and learning the tactics of successful change leaders. “The purpose is to assimilate what you learned while encouraging future discussions about what you learned, and understanding how you can lead changes that will continue to affect your industry and organisation.” Regarding the future, Robert sees further growth and expansion on the horizon, and feels that now is the time for everyone to look at how they can make positive changes. “The Change Shop team is passionate about organisational change and the factors that drive commitment to change even under the most intense circumstances. “If you need a better way to measure the effectiveness of your change initiatives, we invite you to visit us in ‘the shop’.” Company: The Change Shop Contact: Robert Smith Website: https://www.thechangeshop.com/conversation