Corporate Vision Issue 7

CORPORATE VISION / Issue 7 2018 7 Mash: Taking Europe By Storm Europe g individuals who work tirelessly to ensure that the firm achieves its goals. For Mash, James highlights the internal culture within the firm, as well as noting how they attract the best talent to the company. “Here at Mash, we have a rich bed of talent and strong culture of embracing tough challenges. Our recent employee survey demon- strated that a belief in our future and the conviction of our strategy was one of our critical strengths. “I introduced the Scale-up process originated in the US by best selling thought leader and business Guru Verne Harnish. In Europe, it has been effectively adapted to european mindsets by Nikolai Ladanyi and Ralph Chomik. ScaleUp.de provides the proven business framework for high growth companies The hol- listic framework made aligning of the entire new management team very structured, practical and easy, we immediately had one common language and framework how to tackle any challenges with- in the 4 decision People Strategy Execution and Cash - this gave us a strong advantage over the competition.” Nikolai Ladanyi, Founder ScaleUp (ScaleUp.de) added, “Among all the multitude of high growth CEOs and teams we are working with James sticks out through his rare combination of being both: a people magnet and grower combined with an extremely en- thusiastic, sparkling and diligent leadership style.” “When hiring, our approach and message is simple. We want to hire the best people, get them on-board and then empower them to deliver the best work of their careers. The bar to join Mash is naturally high given the inter- nal quality of our team, but the freedom to work on the biggest most exciting problems in the industry is exhilarating. We find that this message resonates with people that dream of working for something bigger and better, that want to build a brand they can be proud of. I think this is why, in an organization of a little over 100, we have over 24 nationalities. “Great talent is always hard to find and I wish I had the secret sauce. Honestly, we have found that the best approach is to treat every candidate with respect one candidate at a time. That can be hard when you’re scaling fast but it’s critical if you want to position your brand and culture early in the recruitment process. ” Bringing the interview to a close, we asked James to envision what developments may occur within the industry, and how Mash will adapt around these. “The industry will be increasingly competitive in all markets and will require companies large and small to focus; focus on the areas they can be the best at. As such, at Mash, we are not going to focus on being great at things we can’t win at, such as building the next generation merchant rewards platform, or a new point of sale distribution network. Instead, we will work with partners that have real expertise in their niche to help us deliver services that merchants and consumers love, expand our distribution capabilities and grow our market share aggressively. This is something we are already doing,. We will make mistakes, either self-imposed or by our fantastic competitors, however, we will learn and focus on winning customers one transaction at a time.” Moving forward, Mash are focused on building products and services that merchants and consumers trust and want to use, as James is keen to explain. “Looking ahead to what the future holds, in addition to closing our equity round, we will be acceler- ating our business in all markets, growing our Spanish lending book, announcing new partners and new payments innovations and deploy our pay later solution across Europe.” Company: Mash Name: James Hickson Telephone: +352 661 377 555 Web Address: www.mash.com

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