Corporate Vision Best Family-Owned Travel Agency 2024 – Iceland When on vacation, a guided tour is a brilliant way see the sights and get a taste for the culture, all under the expert eye of a guide with local knowledge. Free from the stresses of planning your itinerary, you can relax as you learn about the local customs, etiquette, and traditions and even gain access to exclusive experiences. Reykjavik Outventure is a family-owned operator dedicated to delivering high quality experiences to tourists. As the company is named in the Family Business Awards 2024, we speak with its Owner and Director of Operations, Johann Gudni Johannson. The capital city of Iceland, Reykjavik is a blend of modernist architecture, vibrant arts, and ancient history. The city has much to see and do, from dining at world-class eateries or wandering the halls of modern museums to taking a top in one of the many outdoor geothermal pools. Joining a guided tour around any feature of this marvellous city is the perfect opportunity to immerse yourself in Icelandic culture. Who better to guide you around the spectacular sights than the knowledgeable Reykjavik Outventure? The company is a fully licensed tour operator and travel company dedicated to adding a personal touch to its services. Reykjavik Outventure offers private and small group tours that display the very best of Iceland. The tour service is allencompassing, covering a broad range of experiences including the Golden Circle, South Coast, Blue Lagoon, glaciers, whale watching, hiking, and Super Jeep Tours. Most popular is Reykjavik Outventure’s Northern Lights Tours, rated the number-one Northern Lights tour in Iceland on TripAdvisor. Reykjavik Outventure hosts its Northern Lights tour every day at a range of prices, from 20.000kr to 190.000kr. At its core, Reykjavik Outventure prioritises the customer experience and its continual pursuit for perfection. It does this by assessing and enhancing its offerings to ensure that clients are receiving the best possible tours from their guides. The company recognises that true success in this industry comes from the quality of its services and team. “Too many companies focus on having luxury vehicles and looking fancy online,” says Johann. “But when it comes to service, there is a lack of quality. When you have an exceptional guide, the vehicle is almost a secondary matter because the clients are enjoying the experience.” To maintain this commitment, Reykjavik Outventure ensures that its tour guides are knowledgeable and personable in their client interactions. Clients can spend over ten hours on certain tours with their guides, and so building a genuine connection is a must. Reykjavik Outventure stives to create seamless, meaningful experiences for its clients with each tour it delivers. Reykjavik Outventure’s top-tier tours are delivered by a brilliant team of resolute individuals all working together to reach their common goal of client satisfaction. Johann tells us that the internal culture of Reykjavik Outventure is that of passion and an incredibly strong work ethic. “Talent doesn’t win the game; work ethic wins the game,” he says. “The staff has fantastic work ethic! They are ready to give it all for the company to succeed. It is very hard to find employees that are do dedicated, and it has not been an easy journey. But then, nothing extraordinary comes easy.” The company has amassed more than 1,000 five-star reviews on TripAdvisor that detail the brilliant locations, knowledgeable guides, and excellent services offered by Reykjavik Outventure. “We had an incredible tour guide,” reports Will. “She always made sure everyone was comfortable. We got to stay at the locations for the perfect amount of time, with no rush. It was a great way to experience Iceland for the first time and have so many questions answered. I would highly recommend.” “If you are looking for a spectacular tour off the well-beaten path, this was a fabulous trip and an unforgettable hike!” says Erika. “Our guides were prompt, prepared, and experienced but also – and importantly, to us – friendly and fun to talk with; you cannot go wrong with this outfit!” Moving forward, Johann tells us that Reykjavik Outventure will striving for excellence The company has always led by example and hopes that its endeavours will improve the quality of the entire industry. With its mind on advancing and enhancing its operations, Reykjavik Outventure is facing another year of tremendous success. “We are constantly looking for new ways to improve,” Johann tells us. “We are always improving and getting better. The focus should not be on getting bigger; the focus should be on getting better. When you are great at what you do, others will notice.” Contact: Johann Gudni Johannsson Company: Reykjavik Outventure Web Address: https://reykjavikout.is/
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