Corporate Vision January 2017

, “Aside from building custom solutions for our clients we also build our own SaaS solutions applications that we take to market. Building our own products allows us to experiment with new theories and technologies that we could not do on a client’s project. This process allows the team to think outside the box, experiment and be creative. It keeps everyone fresh and excited.” Konverge has always kept up to date with current and future trends in the industry in order to create the best possible service to clients. “For 17 years, Konverge has been a Microsoft Gold Partner. As a partner, Konverge has a close and collaborative relationship with Microsoft. In return, Microsoft has declared that Konverge is committed to evolving technologies for the interest of our own needs as well as those of our clients.” As a businesswoman, there are also personal challenges to working in business. Sonia describes how she has managed her career in a male dominated working environment and the advice she would give to women who are looking to succeed in the industry. Konverge Digital Solutions specializes in developing b r e a k t h r o u g h software applications. The firm works with some of the world’s largest companies and some of the newest start-ups. Konverge consulting practice includes custom software development, web and mobile apps, SharePoint, business intelligence, and many more. In addition, Konverge markets a portfolio of award winning software solutions. Sonia explains the role she has held at Konverge for the past ten years, and the firm’s overall mission. “I work with our clients to understand their overall business objectives and needs, the strength of the team and Konverge’s ability to deliver on our promises to the client. I ensure organizational effectiveness, provide leadership and manage the day to day functions of the business. “Our mission is to turn business ideas into software solutions for business success. Our team embodies three fundamental values: commitment, innovation and evolution to keep our client success a top priority.” The company begins a healthy business relationship with clients to achieve Konverge’s mission, as Sonia explains. “Building a transparent relationship with our clients is the first step to building trust. Leading by Example Sonia Couto is a proud recipient of ‘IT Businesswoman of the Year’. In her role at Konverge Digital Solutions, she has ensured her drive and expertise have greatly contributed to the company’s growth and success. Sonia chats to us about how the firmworks with clients to achieve great results. Trending... We work hand in hand with all of our clients to understand their business need/ideas and leverage technology to meet their organizational objectives. Our clients are involved every step of the way throughout the lifecycle of a project. We see our clients as our partners because if we help them achieve success then we are successful.” The sector is constantly growing and changing. Sonia discusses the market and the issues that face Konverge, as well as explaining how they remain innovative for their clients. “We are in the technology sector, therefore one of the challenges is that it’s always changing, and new technologies emerge on a regular basis and we have to keep up. Being in business since 1994 shows that Konverge continues to be an innovator in this sector. We pride ourselves in continued learning and we have come up with some very innovative ways to continue servicing our clients with the latest technologies. We have different teams who focus on perfecting different technologies. Educating everyone on the process, standards, quality and guiding them throughout to make sure it is being executed has been part of our success to date. We are very proud of the fact that we still have our very first client. “This is a male dominated industry but I have learned that if you get involved, speak up, give ideas and show what your strengths are you will earn both men and woman’s respect. I’m never afraid to take on new challenges; they drive me to push myself to levels I had not reached before, making me better at what I do. Taking others input and using it to help solve a problem, and involving them on a daily basis has really helped me. “I believe that perseverance, patience and continuing to learn has helped me succeed in this industry. You have to be willing to accept when you are wrong and learn from your mistakes. Be a leader, speak your mind, and lead by example. I really enjoy being in this industry because it is an ongoing learning experience, every day I learn something new.” The future for Konverge looks bright. The firm aims to continue innovating and using the newest technologies available to develop top of the line solutions for their clients. In addition to being custom development and product experts, the company is expanding their practise into new technology domains such as virtual reality, Artificial Intelligence and wearables.

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