Logistics Warehouse and Supply Chain Awards 2020

Logistics Warehouse & Supply Chain Awards 2020 15 Best Tailored Supply Chain Solutions Company - The Netherlands Ensuring that aircraft stay in the sky is the main aim of the team at Fokker Services. This Global Independent Aerospace Service Provider has years of experience in the creation of tailored solutions for the maintenance of regional, commercial and military aircraft. Strategically located near Amsterdam Airport Schiphol, with remote warehouse locations in the USA and Singapore, the team have no problem supporting global customers. The complex system that is an international supply chain depends on no weak links, and that is exactly what Fokker Services promises to its clients with dedicated forecast models and historical data, flexible supply chain and agreements with stockists, and more. The services on offer are broad and varied, with the team working tirelessly to engineer, repair, upgrade, and deliver made-to-measure solutions. This means that the firm is ideally positioned to offer everything from certificate holder-related product support services to flight hour- based component availability and repair programs, spare parts, engineering, modifications and documentation support. As a former aircraft integrator, the company has a unique ability, in that it can combine OEM expertise and after-sales support to provide a complete package. Because Fokker Services operates in a broad field, each customer has their own individual requirements. As such, the team have developed a flexible mindset that allows them to work on solutions that fit the specific problem. By delivering tailored solutions, customers can optimize their processes instead of adapting them, whilst Fokker Services builds on economics of scale. An example of such a solution is the ABACUS program which guarantees component availability for a fixed fee per flight-hour. One of the most appealing aspects of Fokker Services has been the team’s commitment to repair management via a cost efficient business model that combines a stable supply chain with in-house maintenance capabilities on cost drivers. The company has been able to ensure cost savings for De Havilland Canada and its De Havilland Component Solutions program. While De Havilland Canada is one of the more well-known benefactors for Fokker Services’ solutions, many other companies have been able to outsource and fulfil their own contracts thanks to the sterling efforts of the Fokker Services team. An example of Fokker Services’ immense flexibility can be seen in their work with the military. These customers need only turn to Fokker Services for all of their standard parts requirements, with many parts already available in the hangar where the maintenance takes place. In practice, this simplifies the supply chain significantly, with the process working like an automated system as the concept is agreed on in advance. Countries are able to refer to one place for approximately 30% of their spares order lines. This enables the nation to allocate their resources to the parts that really matter from a spending and sourcing point of view. In order to keep ahead of the curve, the team at Fokker Services are always looking to the next level. Relationships are the basis of most of the company’s business, with strong partnerships forging quickly. These relationships are what guides the company, as they offer a truly unique insight into what is required, and how easily Fokker Services can adapt to meet the demand. Because a tailored solution is so intrinsic to the success of the business, it’s little surprise that these relationships allow the team to try new products in close cooperation with others. Organisations that have benefitted from this process have included the Royal Netherlands Air Force. The aim is simply to add value and unburden customers. While many companies will simply look to provide the required item as quickly as possible, the team at Fokker Services will go above and beyond on the search for true customer satisfaction. In the supply chain, swiftness is key, and Fokker Services makes sure that its part of the process doesn’t slow anything down. Working quickly to guarantee the best possible service, this company has achieved incredible success, and seems set to continue to do so. Company: Fokker Services Contact: Ellen Newton Web Address: www.fokkerservices.com Keeping our eyes on the skies, it’s easy to forget about the importance of air-tight logistics and supply chain solutions on the ground to keep aircraft flying. With parts that need to become available quicker than ever before, keeping these systems going is essential. The team at Fokker Services excel in this field, pioneering innovative ways of thinking that could revolutionise the market. We look more closely at the organization in the light of their success.