Corporate Vision May 2017

10 CORPORATE VISION / May 2017 , ABB’s leading European partner wins Drives &Motor Supplier of the Year award three years in a row. In Total Control A poll of over 350,000 people from UK Industry have voted Quantum Controls Ltd to be the ‘Drives and Motor Supplier of the Year’ for the third year running. UK Corporate Excellence have just presented Kevin Brown, Managing Director, with the company’s latest accolade in April 2017. Established in 1989, Quantum have been the largest supplier of ABB variable speed drives and motors in the UK since 1994. They have over 100 service and maintenance contracts throughout the UK, and while specialising in ABB products, Quantum offer a full turnkey solution to the specification, supply, installation, commissioning and after sales maintenance and repair on all brands of drives and motors. Brown said “We are once again delighted to receive such a prestigious award voted for by the UK Industrial community. This three year win recognises Quantum as a company that really does put our customers first, with all of our staff receiving continuous training to ensure they are experts in our field. Alongside this, we ensure that all staff are employed based on attitude as well as aptitude to ensure customer service is the first thing they think of every day - the foundation on which we base our KPIs.” In the past year alone Quantum have doubled the size of their business, serving clients at both a local and national level. This growth is primarily down to their commitment to investing in people in order to deliver the best experience possible for customers. Brown continues “Another reason for our success is that we are continuously trying to be innovative by bringing new solutions to our client’s problems. Every year we are investing in R&D and we have developed several new service and maintenance options delivered through our unique DriveCare packages, which have now become nationally recognised solutions.” “Furthermore, we are a company of engineers and experts, and working across all industries we understand the problems our clients face each day in each of those industries and we’re often transferring new solutions and innovations from one industry to another.” “As well as delivering the right solutions to our clients, we have also invested heavily in order to ensure that they truly receive an all-round pleasurable experience with Quantum. We do this in different ways every day, and we encourage all of our employees to do this by giving them the autonomy required to deliver excellent service as standard” says Brown. “We firmly believe that we have set a level of customer service and technical expertise that is unrivalled in our industry, however we also understand the need to keep improving if we are to stay ahead and winning this award for the third year in a row tells us that we are doing something right.” “Recognition such as this is important for our staff and our clients. Our staff feel assured that they are contributing to a successful business and our clients have the reassurance that they are dealing with a company that has been recognised as the ‘best in class’ in our sector.” Quantum have seen year on year growth in motor and drive sales, but it is the growing number of service and maintenance contracts that is set to be their biggest area of growth for 2017. With a network of service centres throughout the UK, Quantum pride themselves on delivering unrivalled 24/7 support to their contract customers. Michael Eunson of AkzoNobel praises Quantum for their “excellent attitude when attending either a breakdown or a service. Their engineers show a very good knowledge and always take site rules and regulations into consideration, hence why we have Quantum as our site contact for emergencies and service.” Brown concludes “Every point of contact we have with a customer influences whether or not they’ll come back. We simply have to be great every time.” Kevin Brown, Managing Director of Quantum Controls is delighted to accept the award of ‘UK Drives & Motor Supplier of the Year’ for the third year running QUANTUM CONTROLS UK Drives & Motor Supplier of the Year UK Corporate Excellence Awards 2015/16/17