Media Innovator Awards 2019

, Brand Soul Consultancy Sdn Bhd Most Innovative Brand Design Agency in Malaysia & Best Branding Project (South East Asia): KC Coffee Jun19462 Located inKuala Lumpur, the creative heart of Malaysia, Brand Soul Consultancy is a brand strategy design consultancy that specializes in brand development, brand strategy, digital development, PR and content development. We caught upwith Founder StellaWong to find out more about the firmand the services it provides. Providing award-winning solutions that drive brand development and help clients to tell their story in a creative way, Brand Soul has come to epitomise quality brand design. Please tell us about your company and the work it does. “Working with businesses of all sizes, at Brand Soul we help them to find solutions for their brand and marketing problems, launch products, build long-lasting relationships with their target audience. We work closely with organisations by first identify their budget allocated for branding and marketing, understanding their business objective, and subsequently, propose a total branding solution that caters to their needs.” “As part of our focus on ensuring that our clients receive the best possible service from us, we ensure that we have a fast turnaround time without compromising the quality of our work. In other words, whenever the client thinks of Brand Soul, they will think of reliability, international quality of works, and a team that they can trust.” Client service is at the heart of the firm’s approach, so how does your firm work to ensure clients receive the support they need? “Central to Brand Soul’s success is the fact that we embrace technology and constantly seek to exceed our clients’ expectation and elevate their brand recognition through innovative technology and sophisticated brand research. To achieve this, we use cutting-edge technology such as Typeform; an online survey tool that focuses on interactive form filling experience to encourage higher response when comes to research.” “Additionally, instead of relying on email to update clients on the design status, we use Dropbox and create a new folder for every client that engages our services. This allows them to enjoy a hassle-free experience as they can track and see the live update of our work progress from the Dropbox link that we created for them.” How do you lead the company to success and ensure that everyone achieves your mission and implements your values? “Lead by example. I demonstrate my leadership skills and communications skills in every aspect that I could, providing sufficient training materials to create a leading culture in the company. Of course, to ensure my colleagues not just learn things by seeing or reading, I give them the chance to lead some of the projects and I supervise accordingly.” What does the future have in store for Brand Soul? “Overall, Brand Soul is proud of the success we have achieved so far, and our vision for the future is to expand our company’s global footprint and be a brand that can be trusted for any organisation who are looking for branding and marketing. Our aim is to show ourselves as a branding consultancy that supports and grows with companies who want to take their brand to the next step of growth.” Company: Brand Soul Consultancy Sdn Bhd Name: Stella Wong, Founder Address: 29-3, Menara 1 Strata Office, No. 3 Jalan Bangsar, KL Eco City, 59200 Kuala Lumpur, Malaysia Telephone Number: +6017 692 1893 Web Address: www.brandsoul.com.my