As one of the largest providers of outsourced staff in Ireland, MCR Group has a nationwide network of fully trained staff to draw from. It covers a wide range of services, offering support to sectors such as healthcare, commercial, manufacturing, government and construction. In addition, the full range of award-winning security services provided by MCR Group is bespoke to each individual clients’ needs. Established in 1996, MCR Group provides services including security, recruitment, cleaning and engineering. Its clients come from a wide range of sectors such as healthcare, retail, commercial, food and manufacturing. MCR Group custom fits its services to suit the needs of each specific client. This unique approach is what helps it stand out from its competitors. Further to which, it seeks to always offer diverse, inclusive, and equitable workplaces. MCR Group values its staff and considers it a key need to invest in their management. This is helpful in terms of retention, and when it comes to the growth and development of its workforce. MCR Group has a staff retention programme in place with opportunities for personal development, staff incentives, awards and recognition. This really helps to hold on to people, with the MCR Group staff retention rate riding high for the industry. MCR Group considers it of the utmost importance to recruit new staff that fit with the company’s core values. It focuses on always putting people first. It wants to find staff who are passionate about the work they do and have the drive to excel in their field. MCR Group invests in training to ensure its staff have the tools they need to succeed and will provide any site-specific tuition required. For example, at some large public healthcare sites, MCR Group has additionally trained its security staff as Patient Support Monitoring Officers. MCR Group has responded to the growing need for multi-service suppliers by ensuring it can provide a full range of staff to ease market demands. Operations Director, Tony Malone detailed a recent challenge MCR Group faced and overcame. He explained how in the height of the Covid-19 pandemic, many organisations struggled to hold on to staff. Recruitment was also difficult at this time, but MCR Group were able to help. It utilised its in house recruitment division to identify appropriate candidates for temporary cover. He further explained, “from March 2020, when severe Covid-19 restrictions were first implemented, MCR Group were fulfilling a huge number of extra requests, particularly at our large healthcare sites, many of which are based in Dublin. MCR Group had to scale up services on many sites due to increased business, increased visitors, or by adding a different type of security. As well as increases to the normal manned guarding roster, they required dedicated customer service teams to professionally manage the flow of visitors, and the supply of additional staff to assist the Logistics and FM Departments. MCR Group also assisted in training their security staff to help at vaccination centres.” MCR Group is leading the way with its public sector security training. It has developed accredited programmes for its public sector and healthcare security teams. So, it is little wonder the company has now been awarded Best Bespoke Security Service Provider - Republic of Ireland. The company has launched a new standalone concierge division, Affinity Concierge. Affinity Concierge offers corporate clients a premium security service. MCR Group is certainly capable of adding value to its security detailing. Not only that, MCR Group can be trusted to deliver a service that goes above and beyond. Company: MCR Group Web Address: www.mcrgroup.ie Jan23641 Best Bespoke Security Service Provider - Republic of Ireland Security Awards 2023 19 “Each employee within the organisation should feel valued and respected regardless of age, race, ethnicity, gender, national origin, sexual orientation or identity, education, or disability. MCR Group values and respects diverse life experiences, cultures and heritages and will ensure that all voices are heard.”
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