Small Business Awards 2025

Corporate Vision Best Emergency Health & Safety Services Provider 2025 – UK From toxic gases and oxygen deficiency to flooding, collapse, or entrapment, industry workers are presented with a wide array of life-threatening hazards on a daily basis. Relying solely on public sector emergency services is rarely fruitful, and having a professional rescue team on standby is now often a legal requirement for those operating in such high-risk environments. We looked into the standout services of ResQsupport below, a leading provider of emergency health and safety rescue teams for industry projects of all sizes and durations. Managing Director Adam Barrett told us more. Based in Durham, ResQsupport specialises in supporting clients with safety and rescue services and ensuring safe working practices in confined space operations, working at height, and working on or near water. Whilst the company is based in North England, its team operates across the UK to provide support for clients when and where they need it most, including in the cases of planned and unplanned power outages. ResQsupport caters to a diverse range of industries, comprising construction, surveying, engineering, sports events, environmental protection, and flood prevention and response. The team works hard to ensure that all clients and staff are working under the highest standards of safety and efficiency throughout its involvement with their project, which involves planning, strategic deployment, and continuous monitoring and improvement at all phases of operation. When undertaking a new client or project, ResQsupport always conducts an initial audit. “Even if the client is certain they have a comprehensive brief, we ensure that nothing is overlooked or inefficient,” Adam told us. “By identifying efficiencies, we can improve programme delivery for our clients’ workforce, which in turn ensures we maintain our 100% client retention record.” Adam explained that careful planning is the key to a smooth start for ResQsupport, facilitated by digital risk assessments and method statements that track changes and key signoff points. The team identifies exactly what equipment and resources will be needed throughout the project, allowing for contingencies. From there, the focus is on deployment – an exciting phase in which the team will meet new people and develop trusting relationships that build client confidence. Throughout the project, clients can expect to encounter challenges and obstacles that require a level of flexibility in order to move forward, as with any work in the health and safety field. While adaption can be difficult– as the unexpected often leads to growing costs – the ResQsupport team are on hand to resolve issues and adopt a problem-solving ethos in all situations. This is further supported by ongoing resilience testing through regular training drills, ensuring the team remains effective and responsive in the event of emergency. A key driving force behind ResQsupport’s outstanding offerings is its exceptional personnel. The company has succeeded in establishing a productive work culture, in which its employees understand the ebb and flow of the business and, when the pressure is on to deliver, everyone contributes to the end result. A good work-life balance is achieved through the substantial offering of 40 days of paid leave a year and regular staff social events that further foster cohesion and harmony amongst the team. When expanding, ResQsupport prioritises individual qualities and attributes over skills, understanding that while it can teach the necessary skills to the right person, it is much harder to teach the right attitude to someone with no interpersonal skills. Once onboard, ResQsupport invests heavily in personal and professional growth, resulting in a person-centred organisation driven by teams of highly skilled, motivated individuals striving to provide the very best services to its clients. Moving forward, ResQsupport intends to maintain its momentum by placing an unwavering focus on quality and staff development. With new facilities made available and innovative VR software packages in the works to make team training more enjoyable and engaging, the company is looking to the future with eyes full of ambition. It is this unrelenting drive, striving for continuous growth and evolution at all levels, that has earned ResQsupport recognition as the UK’s Best Emergency Health and Safety Services Provider 2025. Contact: Adam Barrett Company: ResQsupport Web Address: www.resqsupport.co.uk

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