Technology Innovator Awards 2017

50 Corporate Vision / Technology Innovator Awards 2017 , Panamax Inc, part of Bankai Group, is successfully scaling the internationalmarkets andhelping telcos, carriers,MNOs &MVNOs to do businesswith advanced technologies.Manoj Jain, COO, Bankai Group tells usmore about the firm, its parent company and the solutions it provides. Best Telecom Solutions Provider & Award for Excellence in Mobile Financial Solutions – USA & Most Innovative IP Telephony Platform: Bridge2Call Bankai Group is a leader in Information & Communications Technology (ICT) and services sector, with interests in wholesale as well as retail Voice and Telecom Technology business. For more than 28 years, Bankai Group has been instrumental in providing ultimate Carrier Solutions worldwide with exceptional competence in IP interconnects. The firm carries International Voice and SMS traffic worldwide and streamline the businesses of telcos through our sound industry knowledge & competitive pricing. Emancipating the limitations of traditional voice business, Bankai Group offers an automated carrier platform for online trading and settlement of wholesale interconnect Voice, SMS and Unified Communications and Collaboration services. The group also treasures expertise in developing flexible BSS (Business Support System), NSS (Network Switching Subsystem) and MFS (Mobile Finance Solutions) for the telecom and VAS industry. Manoj discusses the group’s mission and how it works to ensure excellence for its clients. “The mission of Bankai Group is to keep our clients updated by using the best technology in our products, keeping up with their business requirements. We enable our customers to expand their outreach to new segments of users and unlock the growth potential worldwide in their businesses. “To achieve this, Bankai Group provides a wide range of solutions for Telecom business from a Tier-1 carrier to an emerging communication service provider; we also help them to drive revenue while increasing profitability and enhancing customer experience. Our ability to identify the new opportunities early and our in-depth industry knowledge accumulated over the years, enables us to create innovative solutions by partnering with the core experts around the world.” Uniquely, Panamax has adopted a service approach where client’s requirements are of prime importance. Solutions are both converged and fragmented based on the specific requirements of clients, be it Telcos, banks or financial institutions. Each product is carefully developed with a modular, open and scalable architecture, hence can be tailored to give a solution that perfectly fits the bill. With innovation and technology at the helm, we stress on building automated business processes that translate into reduced TCO (Total Cost of Ownership) and faster TTM (Time to Market). Manoj explains how the group works to ensure that the firm offers clients an innovative range of services which mark it out as the best possible option for its clients. “Competition is tough in our market, but we believe in creating agile business models that can help our clients boost margins and also generate new and sustainable revenue streams. As such, at Panamax we have a global footprint with over 100 customers served in countries of Latin & Central America, Africa, APAC to South East Asia. The key challenge today is to offer exceptional customer value proposition with commercial sustainability, reduced TCO (Total Cost of Ownership) and faster TTM (Time to Market), generating new revenue streams with existing infrastructure and developing products and services compatible with the ever changing technology trends – Hosted Services and Cloud- based product offerings. These products and services at the same time must have modular, open and scalable architecture to cater to the needs of all kinds of businesses.” Staff are vital to client satisfaction, and as such the group understands the value of supporting them, Manoj emphasises. “Our employees are of foremost importance to us as we understand that only a happy employee can generate a happy client. Therefore, we provide flexible working environment to our employees so they are able to give their best shot, are able to outperform each other, while sticking to the company’s mission of providing ace technology to our clients. Apart from this, we also partner with the best service