Technology Innovator Awards 2017

, Best IT Support Solutions Provider 2017 – UK & IT Services Director of the Year 2017 - West Midlands Microtrading is aManaged IT Services Provider based in Birmingham, and one of the UK’s leadingMicrosoft Gold partners. We invited AndrewPenlington to tell us more. We are delighted to receive this award for the second year running. The team here at Microtrading put in a lot of hard work and effort to deliver an outstanding customer experience and provide the best IT support possible. This award lets everybody know that they are doing a great job. As one of the UK’s leading Microsoft Gold partners working with businesses who have between 10 and 250 employees, Microtrading’s focus is mainly on designing, implementing and supporting Microsoft based IT environments, as Andrew explains. “Today, much of the work we are doing is migrating businesses to cloud services such as Office 365 and Azure, as well as helping them to better protect their sensitive information using Microsoft’s Enterprise Mobility and Security solution. Our bread and butter though is in providing daily IT support to these businesses through our highly proactive range of Managed IT Services. We monitor a client’s system 24/7 and alerts are automatically sent to our support team when action is required to head off a potential business disrupting event. Most of the time our client isn’t even aware there was a problem. It’s only when they receive a service ticket and hear from our support team that the issue is now resolved that they realise how we have just helped them.” This client focus is what sets the firm apart and marks it out as the best option for clients, as Andrew explains. “Our overall objective is to help our customers fully utilise technology within their business to reduce costs and increase revenues. We take responsibility for the management and support of their IT system, acting as their virtual IT department and allowing them to focus on running their business. “To ensure we provide the very highest standards of support to our clients, we encourage customer feedback all the time and are most valued for our trust, expertise and proactivity. By spending the time to really understand their business and its requirements, we’re able to talk to them about specific solutions that are relevant to their individual needs and long term objectives.” Overall the future looks bright and exciting for Microtrading, as Andrew is proud to conclude. “Moving forward, Microtrading continues to go from strength to strength, with our customers at the very heart of our success.” Name: Andrew Penlington Email: [email protected] Web Address: Address: System House, 158 Church Road, Birmingham, B25 8UT Telephone: 0121 784 0077 Founded in 2011, W2 has become a trusted provider of SaaS, B2B software solutions and data services, enabling organisations to achieve regulatory compliance in relation to KYC (Know Your Customer), combatting fraud, AML (Anti-Money Laundering) protection and frictionless customer on-boarding.To ensure that their solutions meet the clients’ exact needs the firm does not sell off-the-shelf packages and offers a consultative sales approach to meet each client’s unique requirement and risk appetite. As such, over 100 organisations around the world rely on W2 to meet their regulatory or risk management requirements. In order to set itself apart from its competitors, W2 offers each client, from a start-up to an established large organisation, the ability to have a cost-effective easy access to data from a variety of sources globally, to meet their individual requirements. Overall, W2 aims to simplify how organisations conduct regulatory customer due diligence on individuals, organisations, suppliers, staff, tenants and employees on an international scale and offers solutions that require minimal implementation. Within the wider financial technology market, the changing landscape of regulation post financial crisis and increased focus on compliance means clients are increasingly challenged to meet their regulatory obligations. W2, by its consultative sales approach, aims to take this headache away as much as possible by continually improving and adapting its products and services to client needs and regulatory changes. As such, the firm is keen to grow over the coming months and years in order to support its clients through these industry developments and has secured a series A investment in growth capital to fund the expansion of its sales, marketing and technical capability in the UK and worldwide. This is being used to invest in industry experts to bolster the existing team as well as improving products and services to stay one step ahead of the competitors and to service client needs. In terms of company culture, W2 has a flat structure and open, relaxed working atmosphere allowing its people to work in the way they feel is most productive to meet client needs. Fastest Growing Financial Technology Company - UK Company: W2 Global Data Name: Sara West Email: [email protected] Address: 24 CBTC2, Capital Business Park, Cardiff, CF3 2PX, UK Phone: 0330 088 9542 Website: W2 Global Data Solutions provides a wide range of web-based, online screening tools and services to help organisations make quick, informed decisions about the people and organisations they are interacting with. We profile the firm to learn more about the range of unique solutions it offers.