2020 Automotive Awards

Oct20366 Best Automotive Collision Repair Garage - Orange County Brooks Orange Body and Paint is a family-run company that has been operating in the auto- repair industry since 1985. Now in the hands of Founder Mark Brooks’ son, Jacob, Brooks Orange is a dynamic firm boasting cutting-edge technology intertwined with the same, family-first values that have made the body shop a premier choice establishment in its community for thirty-five years. We take a closer look at the firm and Jacob’s visions for the future. Established in 1985, Brooks Orange Body and Paint has grown from a one-man team to one of the largest body shops in Orange County. Using cutting-edge technology and tools, Brooks Orange provides full body repair services that adhere to manufacturers’ regulations. When Mark Brooks first opened the doors of his shop in the mid-eighties, he was committed to growing a successful business that was renowned for high quality repair work. From writing up estimates, to doing the body work and paint jobs, to delivering the car in pristine condition to its owners once completed, Mark handled every aspect of the business and ensured that all his work was carried out to the highest standards. His commitment to excellence has been passed on to his twenty- six-year-old son, Jacob, who has taken over from his father as owner and manager of the shop. Just like his father did before him, Jacob treats every car as if it was his own, as does the rest of his team. It is the high standard of personal customer care that has cultivated a welcoming, family-like culture between staff and clients at Brooks Orange, with customers often stopping by just to say hello. Jacob and his team take great pride in being able to deliver the personal touches to their customer service that could never be achieved by the bigger, corporate body shops. Within the shop itself, Brooks Orange is more like a family than a team of colleagues. Thanks to the positive working environment that has been created, each member is driven to deliver their best work and the results are clear to see in the finished products. The team also employs market-leading equipment to achieve excellence. For instance, Brooks Orange is one of only a few auto-collision repair shops to have a Four-Wheel Computerized Alignment Machine, that ensures a car is driving straight after an accident. Having this machine onsite means that Brooks Orange is able to deliver comprehensive services to ensure the safety of its clients, without wasting time and money on moving the car to different locations for servicing. Brooks Orange also uses a High-Performance system that is now the leading premium waterborne paint system in North America, a Vehicle Scanning tool which allows the creation of detailed, OE- accurate estimates, and more tools and technology that ensure cars can be repaired to standards which meet industry regulations. The team itself is I-Car certified and recruits new technicians based on their proven hard work and skills. All members of the team regularly undertake rigorous training, not only to ensure they are maintaining high standards in the work but so that together, they can stay up to date with developments in the industry that they are each so passionate about. As such, Brooks Orange is able to stay ahead of the curve in its constantly evolving industry and look ahead to what’s next for the automotive sector. For instance, having seen the growing trend in fully electric cars, Jacob and his team are learning about this new technology and how they can best look after the electric and hybrid cars of its clientele. In keeping with its forward-thinking approach to business, Brooks Orange is also able to make exciting plans for the future, such as opening up a second facility. In addition, as a young business leader, Jacob is looking to inspire his fellow millennials to join him in the auto-collision trade. He is eager to use his expertise and resources to support all those starting out, giving them the strong foundations from which to launch their own successful careers. With his outstanding, people-centric mentality, Jacob is paving the way for the next generation of business leaders and entrepreneurs within the automotive industry. Company: Brooks Orange Body and Paint Contact: Jacob Brooks Website: www.brooksautocollision.com