Corporate Vision April 2017

48 CORPORATE VISION / April 2017 , As the exclusive winner of One toWatch in 2017: Recruitment USA award, GCS tells us more about their specialist recruitment company which has 4 offices across the UK, Ireland and USA. Their work focuses on the technology, engineering and financial services markets. Experts in Technology Recruitment Our New York team focus solely on the growing technology market throughout America’s North East. Our New York office opened in Brooklyn in 2015 with one person, and has since grown to a team of 10 in the Financial District of Manhattan, with plans to grow to a team of 20 by the end of the calendar year. Our specialist consultants each focus on a technology niche that includes iOS and Android development, JavaScript, C#, Python, Sitecore, Java, Scala, Ruby, IT audit and IT support & infrastructure. In terms of my own role as the business manager of our New York office, I am responsible for managing and mentoring the sales team and all day-to-day business operations. I also oversee our key accounts and make sure we deliver a high-quality service to all of our customers – which essentially means placing the right people into the right jobs. I joined GCS in 2011 and established myself in our Reading, UK office before moving to New York. I jumped at the chance to setup the New York business for GCS and I can honestly say that this is my dream job. Living and working in New York is something I’ve always aspired to do, and to do it at a company I love working for is fantastic. In terms of managing people, I believe that every person has different qualities and responds to different management styles. I therefore find the best way to manage a team is to speak to each individual and ascertain what will work best for them personally. I then assign deliverables based on my analysis early on, so that from day one they have clear targets to work towards. Overcoming challenges The challenge that stands out from my time in recruitment is the saturation of the market. Recruitment isn’t new, but coming from the UK to the US has been extremely positive because of the value placed on the service industries in the US. We’ve strived to become experts in the markets we work in, proving to our clients that we have the knowledge and experience to identify the best people for their business. By focussing on these specifics and niches it’s changed my view on how to run a business – and how to identify exactly what you’re good at, and to do it well. Trends in technology To be a specialist technology recruitment consultant, it is essential to keep up with the latest trends and developments in technology. We work with some of the most innovative companies (and individuals) in the world - so we need to immerse ourselves in their world. I would like to underline that simply speaking to clients and candidates Name: Thomas Lovell-Butt Email: [email protected] Web Address: www.gcsrecruitment.com Address: 90 Broad St, 2nd Floor New York, NY 10004 Telephone: +1 (646) 751 7892 1702CV58 about technology is invaluable. In addition, attending tech meet- ups and carrying out monthly technology reports, where our team are encouraged to research any emerging trends in the tech sector and present them to the rest of the team is a very valuable experience indeed. To ensure our services are innovative, we take the time to identify the very best product, which in our case is people. This means that supplying our clients with exactly what they are looking for, no matter how niche, is at the heart of everything we do – it’s all about service delivery. Industry trends In terms of industry trends, as a firm we try to cover all avenues. We are part of forums and attend meet-ups for recruitment and technology, and everything discussed at these is taken on board. We also carry out our own market research (market insights reports, industry salary guides), and use this to create informative materials for our clients and candidates. I wouldn’t say the constant stream of new technologies necessarily makes things more difficult – I see it as being presented with more opportunity. If we have a candidate with proven experience with the very latest tech skills, we know that we have the best product on the market, so in some ways it makes it easier to identify the people at the forefront of the technology industry! Aspirations for the future Our ambition for the future is to achieve a high level of growth. We are already looking to open more offices in the US, so hopefully in 4 years’ time we will have multiple locations covering all regions of the US, not just the North East. We’re also aiming for 100+ staff by then – ambitious, but based off the success we’ve had in just 18 months, definitely achievable! We want to grow rapidly, while maintaining our specialist focus, allowing us to deliver a tailored service to our clients. But it’s also important to maintain the same culture and environment that has made us so successful. Finally, getting the right people to join the team is essential. Hard- working, motivated people who want to surpass targets. However, I also think it’s incredibly important to build a working environment where people want to come to work, somewhere people enjoy spending their time. My view of success is threefold. Profitability, customer satisfaction and staff satisfaction. With that in mind I am excited about seeing what the future holds for GCS in the USA.

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