A u sStmr aal ilal nB uE snitneerspsr Ai s we Aa rwd as r2d0s 2230|2253| 2 3 and ensuring quality outcomes across the board. The company’s own Shelby Clark, who serves as the workshop manager, explains this process to us in more detail: “In our workshop we use the 3x rule. If things happen a third time we find a solution or process to prevent this from happening again, implementing it into our day-to-day servicing and communicating it to our customers.” Because this is an industry where looking too far ahead is impossible given the rapid state of change, Series Workshop strives to remain focused on the present – especially when it comes to solving customer needs. Nevertheless, whatever comes along, Shelby and her team will continue to tackle it head on, allowing them to better serve the niche community that they are today a cornerstone of. This company-wide commitment has resulted in Series Workshop being recognised in this programme for the second year running. Reflecting on these consecutive awards, John tells us: “As the owner of the business my customers are number one and my staff are number two. Let’s be honest – these two cannot work without each other. Staff have to have self-respect and be self-motivated, and these qualities are automatically seen in their work. Customers see that too.” It is this which fuels the cycle of success that Series Workshop Pty Ltd has mastered, and we wish this Land Rover and Range Rover specialist all the best for 2025 and beyond. Contact: Shelby Clark Company: Series Workshop Pty Ltd Web Address: https://www.seriesworkshop.com.au/ From the classic Land Rover Freelander to the luxurious Range Rover Sport, Land Rover has made some truly staggering cars over the years, and arguably remains the king of the off-road vehicle to this day. Given its varied terrain, Australia is the perfect place to put the Land Rover name to the test, and the tens of thousands of Land Rover and Range Rover owners across the country need somewhere to make sure that their rugged vehicles remain in tip-top shape, whether they use them for off-roading or just the school run. This is where Series Workshop comes in, with its fully equipped facilities and dedicated team of knowledgeable experts serving as the perfect combination for keeping Australia’s Land Rover community on the roads. Carrying out almost everything from its workshop in the heart of Canberra – the only thing the team do not do themselves is rebuild automatic gearboxes – a minor service, major service, or any repairs/ diagnostics will not be done to a higher standard than at Series Workshop, and this is a promise its team happily uphold. EV-ready and boasting all of the latest diagnostic and programming tools, Series Workshop balances the scales by being equally talented when it comes to older and newer models of both Land Rovers and Range Rovers alike. This unique distinction ultimately stems from the fully independent nature of the business, which gives the team free rein to work on the vehicles they are passionate about and ensures that they set the standard for quality. In addition to its total independence, Series Workshop is distinguished by its total honesty. “Our customers are welcome in our workshop whenever they want to and during any stage of repair they can come in and have a look.” Since it works with both new and old Land Rovers and Range Rovers, it is crucial that Series Workshop stays up to date with all industry trends, not only when it comes to new technologies but also the regulations impacting older models. For example, diesel particulate filters (DPFs) and diesel exhaust fluid (DEF) are currently areas of concern due to their environmental impact. Similarly, four-wheel drive systems have got smaller and today use less oil, resulting in them needing more regular services and frequent maintenance. These sorts of concerns have resulted in a simple process being developed by Series Workshop for solving problems As Canberra’s independent Land Rover and Range Rover specialists, Series Workshop Pty Ltd is proud to serve the community through its multifaceted, tailored approach. From carrying out maintenance and logbook services to repairing faults, the qualified, in-house specialists working on the premises here provide exemplary services for these equally exemplary vehicles, ensuring that all owners can continue to have the very best experiences with their cars for many years to come. Best Independent Vehicle Repair Specialists 2025 – Canberra
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