Where employees are happy and thriving, businesses can thrive too. We take a look at the team from Civility Partners, an HR Consulting firm committed to partnering with organisations to create a positive working environment. With a record of success that is second to none, we thought it was the right time to catch up with the team as they celebrate their triumph in the Corporate Coaching and Recruitment Awards 2022. People around the world, in every industry and sector, struggle to find enjoyment in their work. Happy employees, however, work harder and more efficiently. When well-being is high, so are results. The team at Civility Partners are fuelled by their desire to care for their workforce. Best Full-Service HR Consulting Firm 2022 - California Catherine Mattice is the person at the core of Civility Partners and the service which they offer to others. Catherine was director of HR at an organisation where she experienced an incredibly toxic work environment, witnessing first-hand the cost of toxic behaviour on individuals, and the impact of that on organisations. For the last 15 years, she has dedicated herself to building a community of individuals who can thrive in the workplace in response. From humble beginnings, Civility Partners has grown from her apartment to a team which has had international impact on how people work and live. When we caught up with Catherine, she was keen to point out how versatile the service offered by Civility Partners was. “We have worked with universities, healthcare organizations, hotels, manufacturing centers and many other industries to provide tangible tools for sustainable culture change,” she says. “Our services include personalized assessments, custom training, coaching, strategic culture change consulting, and fractional HR services. Ultimately, we collaborate with organizations to provide custom services that fit best with their needs.” Working closely with organisations to deliver systemic solutions to negative workplace behaviour is what sets Civility Partners apart from the competition. “We don’t focus on corrective actions involving eradication of problems and negativity,” Catherine tells us. “Rather, we focus on finding solutions that create a safe and civil workplace – and there’s a difference. Focusing on solutions creates preventative and sustainable change.” This approach ensures that problems are not ignored or swept under the carpet, but tackled with the importance that they deserve. Of course, to offer this degree of support demands an approach which is entirely bespoke. Civility Partners is proud of its boutique attitude, one which treats clients as unique, with unique circumstances to work with and alongside. “Our clients come to us with organizations comprised of unique individuals with unique challenges, requiring unique solutions,” Catherine explains. “Our team understands that, and our process accounts for it. We truly become partners on the same team. This approach explains why the large majority of our business comes through referrals!” The growth of Civility Partners is a credit to Catherine’s efforts, but there is still a long way to go. We asked Catherine where she would be taking her team next. “Our long-term strategy and future objectives are simple,” she says. “Make the world more civil, starting at the place we spend most of our time – work. Through maintaining healthy business growth and constantly updating our processes, we expect to expand our global reach and become the go-to partner for culture change.” When we look at Catherine and her success with Civility Partners, we see a person who succeeds because she encourages people to invest in their most important resource: people. With a bright future ahead, we cannot wait to see what Catherine and her team do next. Company: Civility Partners, Inc. Name: Catherine Mattice, MA, SPHR, SHRM-SCP Email: [email protected] Web Address: https://civilitypartners.com/
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