Feb20206 Leading Specialists in Business Security Solutions 2020 - UK Based in Hampshire, Dacha Security Solutions Ltd are a leading provider of security systems to the leisure and commercial industries across the UK. Following on from their success in the Corporate Excellence Awards 2020, we got in touch with Tim Edmonds to find out more. As a family-run business, Dacha Security Solutions Ltd have been offering bespoke security systems and ‘off the shelf’ solutions to suit the requirements of their clients since 2009. To start, Tim offers more insight into the firm’s specialisms and its existing client base. “The team at Dacha are specialists in protecting and enhancing our customers businesses and operations. As recognised experts in the installation and maintenance of CCTV, access control, visitor management, meeting room management, car park management and intruder systems, we are well equipped to handle most things that are thrown at us. In addition, with our innovative approach to integration and linking these systems alongside other BIM systems, we are able to give customers useful data and information at their fingertips.” “Traditionally, we have worked within the leisure sector, but the last few years has seen us take a chunk of the logistics and public sectors as well. Our approach to new business is driven by our leadership team, who are fastidious about looking in to serving a new industry. Collectively, we need to know and understand the companies, their challenges and their opportunities to be able to offer them our unique service. Only when we are confident in our knowledge in that sector can we even think about approaching clients.” Since forming in 2009, Dacha’s approach to their clients has always been to treat each one individually, assessing what kind of security system they would gain most from. Tim added “While some companies can get stuck in a rut pushing out the same system time and time again, we understand that each one of our customers has a completely different set of threats and opportunities and by taking these into account, we can help them drive their businesses forward. It is truly our passion and innovation that makes us stand clear of others.” Although the firm have endured success delivering security systems to their clients, in the early days this wasn’t the case across Europe, particularly in relation to the leisure sector as Tim goes on to explain. “The firm’s biggest challenge is one that has shaped the way we approach new business. Our unique and vast knowledge of the leisure industry meant we were the experts in Europe for a reason. However, this was a challenge to our growth plans as we felt it would be difficult to replicate how we work with our customers in other industries. The decision was made to focus our efforts on a single new vertical at a time and to really learn it before we took on new customers. How we have overcome this challenge has certainly helped define our growth strategy.” As a business, Dacha aim to deliver a quality service to their customers, with every member of staff collaborating to achieve one goal. As Tim goes on to explain, by going that extra mile, the firm deliver what they have promised “We’re a team of self-starting, mission-driven individuals with a passion for purposeful innovation and going that extra mile. Throughout the team, we are lucky to have an over-riding principle that we all believe in - which is to deliver quality unrivalled service at a fair price for our customers.” Like many others, the staff at Dacha have an integral role to play in the success of the business and as Tim points out without their staff’s contributions, they wouldn’t be the renowned firm they are today in the security industry. “Our staff are key to every decision we make, every job we do and every customer interaction we have. In addition, keeping our staff well trained and happy is further integral to achieving Dacha’s goal, and something we continually do and strive to improve upon.” In regard to recruitment, staff retention is clearly something the firm feel quite strongly about and as Tim goes on to explain, a candidate’s career aspirations must be considered prior to offering any kind of position. “We take a leading approach to growing our team. Rather than looking at a candidate and just their experience we try to get to understand the individual who wants to become a part of our journey. As a firm we place a heavy emphasis on career development, so we need to be the right fit for them and vice versa.” Finally, Tim commented on the future of the firm and the plans that are in place for the coming year and beyond. “Going forward, whilst we have been great at delivering our solutions and services, we haven’t been great at shouting about it. With a recent restructure we have a new sales strategy with a clear message about what we do and why, to bring new customers into our excellent fold. As we continue to grow rapidly, we will be on the lookout for innovators and disruptors to join us on our journey!” Company Name: Dacha Security Solutions Ltd Contact Name: Tim Edmonds Telephone Number: 0333 344 5526 Address: 6 Pedlars Walk, Ringwood, Hampshire, BH24 1EZ Web Address: www.dacha-uk.com Feb20054 Issue 4 2020 37 Planning for Success As businesses become more complex and interconnected, the need for more sophisticated systems has become increasingly obvious. The team at Exceedra understand exactly what a modern business requires, providing exceptional work in the field of integrated business planning and revenue management systems for CPG. As we continue to showcase example of Corporate Excellence, we turn our attention to Exceedra, named as Most Outstanding Business Planning Solution, 2020 – USA. For the last two decades, Exceedra has grown from a small integrated business planning company, operating primarily in the UK into an award-winning, multi-national organization. It is hard work, business acumen and innovative thinking that has transformed this company into such an amazing success. When it comes to integrated business planning and revenue management systems, the team at Exceedra have made the process as straightforward as possible. A modular approach gives clients the ability to make their system work for them, allowing businesses to draw on an impressive range of capacity and sophistication. The range includes Trade Promotion Management (TPM), Trade Promotion Optimization (TPO), Trade Promotion Management Foodservice, Customer Business Planning (CBP), Joint Business Planning (JBP), Demand Planning, Sales & Operations Planning (S&OP) and Retail Execution. It allows companies to have support when they need it, in these key areas. Often, the companies that turn to Exceedra for assistance need a little more help to find the best possible solution and the team have become adept at understanding the needs and demands of each customer, so that the right solution can be established. Not only do businesses find an impressive level of customer service with Exceedra, but they are given a roadmap that provides guidance on how best to allow the system to mature with the company. This highly capable and easy to use solution is the secret behind the team’s impressive success. In order to achieve success, Exceedra’s software is designed specifically to provide immediate benefits to a business, not only in terms of capacity, but with regards to speed and efficiency in the planning and execution process. What clients receive is not just the software, but the knowledge of how to leverage that software to their advantage. Although it boasts humble beginnings in the United Kingdom, offices in the US and Australia ensure that Exceedra has a truly international attitude. Not content with exploring the possibilities of Great Britain and Northern Island, the team have been planning the most effective way of disrupting the global market. The aim is ambitious, but straightforward, focusing on becoming the de facto solution for integrated business planning and revenue management for consumer goods companies worldwide. E-commerce has made an incredible difference to the way in which this market runs, and Exceedra has had to adapt not only to the new big names in the industry, but the ease with which people are able to join it. Exceedra has made its business in adapting to new ways of working, and is already striving to make improvements to its products that will help clients to combat these challenges. The pressures that clients face are mirrored in the roadmap that Exceedra provides, and ensuring that their roadmap is always accurate keeps the company grounded. Looking forward, the Exceedra team plans to focus on customer value generation, looking for ways in which it can maintain its position as the leading global provider of purpose-built software to the food distribution industry. This process has already begun, with the company well on the way to delivering real value in TPM and IBP, thanks to the introduction of machine learning. Finding new ways to work has been key to the success of Exceedra, and it’s a way of operating that has opened new possibilities for this impressive company. It’s what has allowed them to achieve such incredible success. Contact: Chris Rice Website: http://www.exceedra.com/ Email:
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