E d uScmaat li loBn u&s iTnreasi ns i An gwAa rwdas r2d0s 2230 |2143 | 1 3 “The main reaction we get when we speak to new customers and explain our product is delight and surprise – because they didn’t know this kind of training option existed at a price that was affordable.” Trust Training is formed of a small team, and its dedication to humancentric experience extends beyond the course material to its customer service. Bookings aren’t automated but are carefully run through by team members who ensure that the customers receive all the necessary information and determine which unique requirements their training needs to meet. “Because of this,” says Joanne Sullivan, “we make sure every student in every session is getting the most out of the training. They can contact us before or after the session as well if they have any questions.” Trainers are then able to approve their bookings and take charge of the training process through a convenient online portal through which they can submit additional training materials. An internal culture of collaboration and mutual support ensures that trainers are sufficiently prepared to deliver the best possible content across Scotland and cater to each student with Trust Training’s signature dedication. For the best in-person health, social & childcare training in Scotland, it has all the makings of a go-to solution. Practical, bespoke live training led by industry experts at an affordable price is the Trust Training promise. As the company grows and expands its team, it will continue to refine its offering and add to the list of satisfied customers, equipping teams and organisations nationwide with the skills to thrive. Contact: Joanne Sullivan Company: Trust Training Web Address: www.trust-training.co.uk Over the past years, Trust Training have been making a name for themselves as an effective, flexible, and affordable training provider in the health & social care, childcare and mental health sector in Scotland. Not only are they a CPDaccredited business, their team of experienced trainers also have ample experience as health and care workers. Most importantly, clients can choose the time and place for their staff training. Trust Training’s team is happy to deliver their bespoke live training on site, in one of their training facilities or via Zoom. Directors Lesley Sinclair and Joanne Sullivan apply their wealth of experience, both in health and social care and business training, to the company’s day-to-day. Trust Training emphasises the need to demonstrate empathy and awareness for their learners’ roles and environments with a focus on positivity and empowerment. “We believe that a major part of supporting staff is having training that enables them to be more confident and competent in their jobs. Our courses empower staff to know what they are capable of and how to provide the best care possible to the people they are supporting. Our customers know that we have been in their shoes, that we understand, and that we genuinely want to help.” No matter how well-put-together training packages are, nothing gets better results than a bespoke plan to meet the needs of participants. The key to this are a focus on the unique challenges each team faces and, if possible, delivering training within their own working environment. Also, a 100% Scottish training company, all courses comply with national legislation, ensuring they’re relevant, specific, and using appropriate terminology. In their enduring commitment to their customers, Trust Training acknowledge that meeting their needs doesn’t solely rely on course content but also affordability. Many workplaces don’t have vast resources available for training. As a result they often have to resort to cheaper, and less effective, options like e-learning packages. But Trust Training has found a way to give effective, market-leading training a customer-friendly price tag. When looking for employee training, organisations across Scotland want quality and value for money instead of e-learning or stale teacher-centred courses. And that’s precisely where the interactive and practice-based live sessions from Trust Training and their team of experienced health & social care trainers fit in. Specialist Scottish Training Provider of the Year 2024
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