Education & Training Awards 2024 | 27 With a comprehensive range of speciality areas at its disposal that include the likes of technical and operational advice, policy development, strategic business planning, R&D, vessel traffic services, and vessel tracking and monitoring, as well as more general maritime education and training services and solutions, JCJ Consulting is a business that is effortlessly striking the balance between tradition and modernity in the maritime industry and beyond. A niche company built on its timeless values, Jillian Carson-Jackson and her like-minded consultancy team may be unabashed field experts already, but they are always looking ahead. Every one of JCJ Consulting’s programmes is thus fully interactive and highly immersive, and the fact that they can be undertaken entirely online, in a physical setting, or as a hybrid combination of the two, means that they are easily accessible and convenient for all. Regardless of which method of delivery is preferred, these sessions all maximise Kolb’s signature experimental learning cycle method – which spans experience, reflection, conceptualisation, and experimentation – combined with proven discovery learning techniques. As Jillian reflects, this dual method, “provides an opportunity for deeper understanding, meeting the longer-term learning goals of both students and organisations.” Working in the maritime education and training (MET) industry does bring with it a number of challenges for JCJ Consulting, with these primarily based around location and opportunity. All training must be provided around shifts and the schedules of seafarers and shore-based personnel, as well as all of the operational requirements that are standard when working in this sphere. “This means having different training options available to meet the needs of the students is critical”, says Jillian, and it also results in time being of the essence when it comes to these sessions. Luckily for those operating in this sector, JCJ Consulting excels when it comes to providing high-quality maritime training that is relevant, personalised, and flexible. The company’s ability to do this can largely be attributed to Jillian herself, who, aside from leveraging a strong educational training background and years of industry experience, is also the author of a practical education guide on simulation instructors. A Simulation Instructor’s Handbook, published by The Nautical Institute, had its second edition released earlier this year. “With the recent publication of edition two of A Simulation Instructor’s Handbook, JCJ Consulting is working on focus training to support other instructors using technology to provide realism in training activities”, explains Jillian. She continues, “this approach will also be developed in line with international best practices, for example the International Maritime Organization’s model courses”, ultimately highlighting the high standards that Jillian and her consultancy team strive for across their service suite. Exploring this team and the internal culture that governs JCJ Consulting in more detail, there is a supportive nature running Bringing to the table professional and practical training that makes a difference to those operating in the maritime industry in particular, the tried and tested method of Australia’s JCJ Consulting Pty Ltd is certain to exceed a client’s expectations at every avenue. From a keen focus on consensus building through to her expert delivery of leading maritime education and training, Jillian Carson-Jackson – the ‘JCJ’ in JCJ Consulting – leverages the values of compassion, integrity, and diversity right across her business, delivering independent services that offer measurable outcomes. Maritime Data Training Provider of the Year 2024 throughout the company that manifests itself in staff encouraging each other to be the best that they can possibly be. These same elements also make themselves felt in the proactive approach that is regularly taken concerning addressing the needs of both the team and students, ensuring that every training activity provided is both standardised and individualised whilst still hitting all of the core objectives. This is something that is reflected in numerous testimonials to both Jillian’s character and the strength of JCJ Consulting’s service. One such example comes from ACT Government’s Clinical Manager, Scott Milne. He fed back, “Jillian is a powerhouse of knowledge in relation to vessel tracking policy, vessel traffic services, and pilotage. Jillian’s knowledge, expertise, and enthusiasm for vessel tracking and traffic policy is both exceptional and infectious. Jillian’s expertise and engaging manner mean that she is a pleasure to work with.” Such a strong sentiment is shared across the board, and when combined with the encompassing approach to consulting and maritime training employed by Jillian and her team, JCJ Consulting Pty Ltd clearly establishes itself as a business more than worthy of being recognised as the Maritime Data Training Provider of the Year 2024. Contact: Jillian Carson-Jackson Company: JCJ Consulting Pty Ltd Web Address: https://www.jcjconsulting.net
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