Franchise Awards 2019

, Total Clean Working in a clean environment has many benefits beyond the obvious – a cleanwork place inspires confidence and pride in employees and can be instrumental in improving efficiency. A clean and hygienic work environment will also help tominimise staff absence due to illness, thereby improving productivity. For over 30 years, Total Clean has been delivering an excellent cleaning service to its clients. To find out how, and why the firm is being recognised in Corporate Vision’s Franchise Awards, we profiled its exemplary cleaning work. Best Office Cleaning Franchise 2020 – UK Originally founded in 1988 as a contract commercial cleaning company specialising in cleaning offices, Total Clean now covers a wide range of different types of work premises, from offices to schools, shops to gyms and car showrooms to medical facilities, ensuring that every work place inspires confidence for the employees and their clients. Total Clean understand that every client is different and tailor their service accordingly – however all clients benefit from their dedication to the highest standards of customer service and quality cleaning. Over the last thirty years, Total Clean has developed a thorough and well-proven process of contract mobilisation for any kind of workplace in need of cleaning, which means that all clients can be assured of a smooth transition to working with Total Clean – however large or small their business and whatever their requirements. Everything from site security to building logistics, to health and safety assessments and site familiarisation is taken into account. A healthcare facility will require radically different cleaning services to that of a car showroom. Fortunately, Total Clean has the breadth and depth of talent to handle all the industry- specific needs of each client for example, ensuring their service in healthcare facilities meets the rigorous standards set by the Care Quality Commission (CQC). The firm believes that its growth and success over the last thirty years is a direct result of the values instilled by its founders over 30 years ago which still drive everything it does today. It is committed to acting responsibly in all areas of the business – for both clients and employees. The sole objective is to deliver cleaning services of the highest quality, meeting the ever-changing needs and expectations of the firm’s customer base, as well as meeting any statutory and regulatory requirements. And the firm is constantly seeking to improve its service by introducing technological developments and improving processes to ensure it is meeting and exceeding its goals. Headquartered in London, the firm has regional offices covering the area west of London, the northwest of England, and the north of Scotland, with plans to open many more in the future. Thanks to the dedicated team of staff, their ongoing training, and the flexible, bespoke service that the firm offers to clients, every office continues to provide the highest levels of excellence in both commercial and office cleaning services today. Total Clean franchisees become a key part of the Total Clean family and represent the firm’s values across the UK. The franchisee awarding process is designed to ensure that only those people who embody the firm’s beliefs in responsibility and excellent customer service become Total Clean franchisees. All Total Clean’s offices also offer a broad range of specialist complementary cleaning services, including carpet and upholstery cleaning, hard floor and window cleaning and other services such as laundry, waste collection, pest control and grounds maintenance. They also offer one-off services such as end of tenancy and builders cleans. Where possible, the same team of operatives will be dedicated to a site, enabling them to get to know the building and the clients and establish a good working relationship. Total Clean takes its responsibility towards protecting the environment very seriously, and has achieved a wide range of accreditations and certifications which the firm believes is second to none in the cleaning industry. Total Clean customers can rely on this objective assurance that they will receive a service of the highest quality, which also has as little negative environmental impact as possible. For example, the majority of the firm’s company vehicles are now either hybrid or fully electrically powered. Total Clean have also developed their own range of environmentally friendly cleaning products, Total Defence, which are used in all its clients’ premises. And the firm is certified by CO2 Balance, as a CarbonZero company and is proud of its UKAS ISO 14001, 45001, 9001, CHAS, SafeContractor and other various business certifications which identifies the firm as one which adheres to environmental and operational best practice. Ultimately, Total Clean is a reliable partner for clients, and an attractive proposition for anyone looking for a successful cleaning franchise, based on a proven business system. Always acting with the highest professional and ethical standards, Total Clean continues to constantly achieve its goal of delivering cleaning services that are far superior to the competition’s offerings. Company: Total Clean Tel: 020 7935 5088 Email: [email protected] Website: www.totalclean.co.uk www.totalcleanfranchise.co.uk