CV Issue 1 2018
CORPORATE VISION / Issue 1 2018 21 employees are well-equipped to provide the best service possible to clients and others. “The principles are responsibility and value for the process in one. Work for the customer as if it were your own company is the advice I give to my employees. Work with client as if they were your neighbours.” Moving forward, there appears to be a bright future ahead for CIRCOM, with Michael explaining that the staff will never stop looking for ways to improve on their work. “Looking ahead, we will continue to act according to our motto: Training always means a conscious change of behaviour. This is good because a behaviour change works only through recurring exercises and self- reflexion. “For this purpose, my range of multi-level concepts is consistently intensified and expanded such that participants are able to start better prepared for their training. “Thanks to previous knowledge, the live training allows a more effective treatment and also a more intensive focus on detail. Examples of this would be the start of a conversation, a company presentation, interview, and the completion of a project. “In this way, the live training becomes more intensive and produces better results over all. The participant receives additional suggestions and deeper learning impulses.” Ultimately, Michael is keen to sign off to confirm his overall message that the customer always comes first at CIRCOM. The training is all about the client’s need how they specifically benefit, as the results show. “Overall, our customers have the ability to achieve measurably better results at their shows and sales events once they work with us. Also, with our psychological and approach, as well with our background around neuromarketing, our clients gain a better understanding of the mechanism behind the human behaviour and they can create better initial leads with binding appointments. With our training, they handle more efficient conversations with higher binding results. “By the way, the worst result we had, was a boost of 28% in leads. The best result was an increase of 137%. Could you imagine how much more income they released just with that participation?” Company: CIRCOM TRADESHOWS & MARKETING Contact: Michael Kaaz | Contact Email:
[email protected] Address: D 81371, Munich, Germany | Phone: +49 151 21 77 98 94 Website: www.circom.biz www.mein-mobiler-messestand.de Your Trade Fair Specialist for Your Live Communication! g ci r com messe & marketing ™
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