CV Issue 2 2018
32 CORPORATE VISION / Issue 2 2018 , Pegasus Technologies, LLC is the people-focused IT department for organizations that do not have their own internal IT department. CEO, MatthewD. Tucker describes what services are on offer to clients, and what they can expect whenworking with the company. When Personalities Work Well Together, Technology Runs More Smoothly Pegasus finds, installs, and supports the best technology to solve organizational challenges, working with owners and decision makers to create a long-term technology plan and budget. Matthew provides us with a brief overview of the company, the typical clients it works with and the services that it offers. “Through the use of automation, cloud services, and virtualization, it’s possible for Pegasus to give small businesses a full-service IT department experience at a fraction of the cost of staffing true internal employees.” “Technology is a fast-moving field that continues to accelerate. Pegasus provides long-term, comprehensive technology solutions by taking problems and examining them from every angle, including technical, economic, and strategic reviews before presenting clients with a solid, cost-effective solution. Through constantly evolving and by employing only the best technicians, we have strengthened our business and the businesses of our clients.” Crucially, Pegasus is able to differentiate itself from its competitors and mark itself out as the best possible option for clients. Matthew points out that the firm provides consistency which is not always seen in the IT industry, and this is what helps the team attract good business. “Needed services are competently delivered, but personal, lasting relationships are what sets Pegasus apart from its competition. Prioritizing people first makes the difference. Pegasus strives to make our clients more efficient, which thereby makes Pegasus’ clients more competitive in their own industries.” “Many IT companies provide their clients with knowledgeable information technology professionals, but have trouble maintaining consistency. They might see different technicians every week or feel like the operator who takes their call in a crisis does not know them. Pegasus Technologies offers our clients something better: Match- IT. We assemble our clients’ IT team by first asking them to fill out a brief survey to assess their employees’ personality. On our side, we have a detailed personality profile of our support technicians. We then build an IT team for our clients comprised of individual personalities whom we know will work well closer and effectively for our clients. This goes beyond just the technology and builds relationships, and a level of trust unparalleled in our industry.” Summarizing the state of the IT industry currently, Matthew comments on what specific challenges there are which the firm is working hard to overcome, as well as what outside influences may have an impact which are out of companies’ control. “Using its cybersecurity and two-factor authentication roots, Pegasus established 1802CV33 itself as an expert MSP that provides solutions with security incorporated into the design. Pegasus believes security cannot be an overly simplified, a bolt- on afterthought, cumbersome or an intrusive bottleneck for employees. Those types of solutions no longer work in today’s threat landscape. Pegasus began offering a formal MSSP program to its own clients, as well as clients of other MSPs, before the public began clamouring for security solutions. The Pegasus experts used to have to fight to gain an audience, but now we are regularly requested presenters at client events. The Pegasus MSSP solution includes user education and assessment, as well as technologies designed to monitor patterns for unusual behaviour. We forecast the security landscape to become more perilous, and we believe Pegasus is positioning its clients to be ready to weather the coming storm.” Rounding off the discussion, Matthew comments on how the
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