Issue 2 2021

“Perhaps our most unique selling point, however, is the fact that all our transcripts are proofread by a professional CIEP-qualified proofreader,” highlights Emma. “Therefore, not only is our written output free of typos, but also the punctuation and grammar is as polished as possible. Most transcriptionists are not qualified proofreaders, so this is definitely an extra level of service that we provide that others don’t.” Despite having many years’ experience, Emma only set the company up in 2020. “It was right at the beginning of the pandemic and the first lockdown! It was a challenging year for most businesses, but especially so for firms like ours that were not entitled to any government funding or support,” Emma explains. However, the company has already acquired a wealth of clients in its first year of trading, including estate agents, veterinary surgeries, fitness chains, job seekers and members of the general public too. “A lot of our work comes from recommendations, social media and from search engines. In 2021 we plan to focus more on networking with local businesses to spread the word about Write-Type.” Now, Emma plans to continue to grow at a steady pace by offering the same high standard of service to any new clients that she acquires. “As a lot more people are starting to work from home now due to the pandemic, this could give us a great opportunity to provide our services to those people, to make their lives easier and to ultimately save them time.” Company: Write-Type Contact: Emma Sandford Website: www.write-type.co.uk Written Success Based in Cheshire, transcription agency Write-Type is still only in its first year of operation, and what a year it’s been! We speak to founder and owner, Emma Sandford, about how business is booming. Write-Type is a transcription agency based in Congleton and provides transcription, proofreading, editing and copy typing services to a wide of range of businesses and individuals, including students. The firm’s team of certified touch typing and shorthand specialists can quickly turn audio or video files into text with near-100% accuracy, and its highly experienced CIEP-qualified proofreaders will ensure that the finished article is free from spelling, grammar and punctuation errors. The close-knit team consists of owner, Emma Sandford, who has more than 15 years’ experience in the industry, and a small but growing team of freelance transcriptionists and proofreaders. “The staff are integral to our success because the whole business is based on offering a first-class personal service that exceeds clients’ expectations,” Emma explains. “We are dynamic, positive, understanding, experienced and hardworking, but we do like to have fun too.” “Our mission is to provide a superior service to all our clients at an affordable price. We pride ourselves on our customer service and attention to detail. Our clients come back to us because we are friendly, approachable and responsive, and we always go the extra mile.” It is this dedication that helps set Write-Type aside from competitors, but it is also the methods used to provide the company’s services that differentiate it. Unlike other transcription agencies, Write-Type does not use computerised systems to transcribe for clients. It is a 100% human service, which ensures that it can get as close to 100% accuracy as possible. The team of transcriptionists are native UK speakers, as well as being highly experienced. Dec20262