Corporate Vision Issue 3 2018

16 CORPORATE VISION / Issue 3 2018 , gap personnel group are one of the top 10 industrial labour providers in the UK, supplying temporary, contract and permanent workers to companies across the industrial sectors. We invited Gary Dewhurst to explain a bit more about the firmand the services that it offers. Filling the gap in your Workforce gap personnel offers nationwide coverage through high-street branches, specialist divisions and onsite managed service solutions. Its clients range from market-leading multinationals through to SMEs and start-ups. The firm payrolls 9,000 temporary workers each week and covers more than 2.5 million shifts per year, and Gary explains what methods the company employs to ensure both clients and workers get the desired outcome. “Starting with a comprehensive site needs analysis, we work in consultation with the customer to identify their exact site requirements in order to ensure the groundwork for each project is set up correctly from the outset. We communicate a clear delivery plan with all stakeholders, and establish regular review points to ensure everyone is briefed on progress throughout.” “At gap, we are all about creating bespoke solutions that depend entirely on our clients’ wants and needs. Rather than being ‘just an agency provider,’ we work in partnership with our customers to understand the characteristics of their business and their individual sites, which allows us to offer the best solution in terms of volumes, productivity, efficiency, and of course, value for money.” Outlining the firm’s overall mission, Gary explains that by providing a high-quality service, both customers and candidates feel the benefit of working with gap. Gary highlights that throughout the company the team invest in their people, and guarantee dedicated working people on both sides of the project. “Through real people providing real solutions, our customers and candidates experience a true recruitment partnership. As a national provider with a local presence, we specialise in the provision of flexible employment solutions, accredited training, and people development. “Basically, we achieve this by putting people at the core of all our daily business operations. In an industry that is predominantly focused on what we can offer our clients, we have expanded our vision to incorporate the needs of all people involved in the recruitment industry, especially our candidates and employees. We invest in our employees and engage their talent to build a culture through which we champion commitment to our candidates as well as our clients, as one cannot work without the other, and inclusion of all our people is our key goal to create sustainable recruitment solutions.” Many clients and personnel are attracted to gap due to its dedication and ambition of adding a personal touch to all of its work. Gary is keen to tell us about what differentiates the firm from its competitors, and the long-term relationships that the firm has built with its customers is testament to the personal dedication that the team at gap provide. “Within the company, we are not a faceless, impersonal conglomerate whose only concern is the bottom line. We pride ourselves on the relationships we have fostered with customers across the UK, and now that we have received significant investment from global human resources and staffing provider, Trust Tech Group, we can continue to provide this localised service with the backing of an international parent. There is no task too big or too small, for that matter, that we will not work hard for if it means supporting our clients. This is all evidenced in the detail: full compliance, achieving KPIs, and consistent growth shows the tenacity of our business and its willingness to offer the best service in the industry.” Operating in such a competitive industry, the team at gap must ensure that they work hard to stay ahead of any developments which may arise within the sector. 1802CV15 Monitoring trends and presenting themselves at many recruitment events means that the team are well prepared to adapt and embrace ant potential challenges, turning them into opportunities. “gap have a regular presence at industry events and business forums to ensure we are aware of specific changes in the recruitment market. Compliance, brand protection, and delivery are central to our business approach. We operate in an increasingly regulated industry, and the protection of our candidates and customers is paramount. Our comprehensive in-house compliance team ensure we meet and exceed industry standards, working proactively with governing bodies to ensure we remain ahead of legislative changes. “Changes in the market concerning candidate shortages and legislative considerations, mean that the overall cost of recruitment and staff retention is rapidly rising, so we are working hard as a company to overcome these issues with innovative strategies designed to attract the best quality candidates while keeping costs low for our customers. Whether that is better pay rates, fixed employment contracts, or focusing on employee engagement within our clients’ operations. Being

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