Issue 4 2019

34 CORPORATE VISION / Issue 4 2019 , Vantage FX is a leading, Australian-regulated Forex broker providing retail and professional traders with transparent access to global financial markets. Following their success inCV’s 2019 Corporate Excellence Awards, we profiled the firmand spoke to Austen Plummerwho provided us with a detailed insight into howVantage FX achieve excellence in a competitive industry. Delivering an Unparalleled Trading Experience Established in 2009, Vantage FX provides trading access to the global FX market. Over the years, the firm have grown rapidly and have successfully established them- selves across the globe as a safe and secure Forex broker which offers highly transparent access to the Forex markets. Vantage FX offers their clients access to over 150 trading instruments across a variety of asset classes, which includes Forex, Commodities, Indices, US & Asian share CFDs, and cryptocurrencies. All of the firm’s instruments are tradable through the industry leading MT4 & MT5 platforms. Austen begins by going into further detail about the firm as well as the clients they serve and how the team ensure that they not only fulfil the require- ments set, but also surpass their expectations. “Here at Vantage FX, we work tirelessly to ensure that our cli- ents’ experience has a super-fast trade execution and low spreads to deliver an institutional level trading experience. “Since our inception, we have discovered that the majority of our clients approach us. Trading financial products is quite a niche profession or hobby, and with the help of our brand reputation, all too often clients are referred to us by their peers who have an account with us, through various online publications that mention us or even through the awards which we have won.” Speaking of success, Vantage FX were recently selected in Corpo- rate Vision’s 2019 Corporate Ex- cellence Awards where they were righteously awarded the accolade of Australia’s Leading Financial Trading Service Provider – 2019. Whilst on the topic, Austen touches on how the majority of the firm’s success has come from delivering an outstanding service to their diverse client bases, a service in which many of their competitors have fallen short. “Overall, we offer many trading instruments that no other Austral- ian Forex broker offers, such as access to 100 of the biggest US and Asian companies through share CFDs. “In this industry, if you don’t con- tinuously meet and exceed client expectations, you are unable to last. There are dozens of other brokers out there that are compet- ing for clients, so by delivering a consistently superior product and level of service, we are able to not only retain our current clients, but also attract new clients.” Working behind the scenes to ensure that deadlines are met, and goals are achieved is the dedicated, passionate team of talented individuals who form the backbone of Vantage FX. When discussing the internal culture, Austen is delighted to highlight the significant role the team play in the overall success of the award-winning firm. “As crucial as our clients are to our success, our staff are absolutely vital to the continued growth and success of Vantage FX. We have people of all walks of life from countries all over the world, be they traders, marketers, software developers. However, despite this, everyone comes together to build a workplace culture that makes us one of the most appealing companies to work for.” Looking ahead to what the future holds, the team at Vantage FX will continue to excel within the industry, especially following their recent success in Corporate Vision’s 2019 Corporate Vision’s 2019 Financial Services award series. Bringing the interview to a close, Austen signs off by revealing the exciting plans which includes recent launches and system overhauls. “Throughout 2018 we have con- quered a lot, especially with the launch of our US & Asian share CFDs, so we’re really hoping to continue to expand our range of instruments into 2019. Moving forward, we are in currently in the process of a system overhaul that will make all our processes much more streamlined, and much more efficient for our clients to use. So far it has been a huge project for us, but we aim to have that completed by mid-2019.” Company: Vantage FX Address: Level 29, 31 Market Street, Sydney, NSW, 2000 Telephone: +61 2 8999 2046 Web Address: Feb19281