Issue 4 2023 5 News Leading IT provider launches new business to help reduce costs and downtime for SME’s Leading IT provider The Cent.re Group has launched a new division to help SME’s to cut costs and downtime on their IT. Uptime Allies, which is a subsidiary company of The Cent.re Group is a new Internet Service Provider (ISP) business will help SME’s reduce IT costs and improve service levels throughout the region and beyond. Uptime Allies, which was launched in March 2023 offers several self-serve packages for internet, email and webhosting, as well as leased lines, telephone and voice over internet (VOIP) services. In addition to off-the-shelf packages, Uptime Allies also offers business bundles tailored to micro-companies, small offices and co-working spaces, retail and hospitality. The company is also helping businesses prepare for the Public Switched Telephone Network (PSTN) switch-off. The PSTN switchoff will shut down the traditional analogue telephone network that has been in use for decades. The switch-off is being carried out by telecommunication companies as they migrate their voice communication services to digital technologies like Voice over IP (VoIP) and mobile networks or internet- based communication platforms like Skype or WhatsApp. Uptime Allies, which was set up by The Cent.re Group directors Karl Mitchell and James Creese has direct relationships with end suppliers (carriers) rather than acting as a reseller or middle man. Operations Director Karl said: “We set up Uptime Allies because we were being approached by a lot of companies for help with their business connectivity and telecommunications. They required accessible and reliable services, without the additional costs of managed support and long contract tie-ins. More often than not, companies don’t know they are buying repackaged services through a third party, so if something goes wrong, they find themselves three or four times removed from the company providing the service. We are hoping we will save our customers time, money and frustration with the new service and it’s a quickly scalable proposition for us.” The Cent.re Group has launched the service to complement its existing managed IT services division, IT Cent.re.
RkJQdWJsaXNoZXIy MTUyMDQwMA==