Large Business Awards 2017

, Hitachi Capital Invoice Finance, a subsidiary of Hitachi Capital (UK) PLC, allows businesses to release cash fromunpaid invoices within 24 hours of thembeing raised, supporting cash flow management and powering UK businesses tomeet their growth ambitions. We caught up with Andy Dodd, Managing Director, to find out more about the firmand this innovative solution. Best Business Financing Firm - EMEA Hitachi Capital Invoice Finance offers innovative financing solutions designed to support clients with their cash flow management. In 2016 alone Hitachi Capital Invoice Finance funded over £850m invoices to over 600 companies. The business also provides access to insight and advice through its online cash flow clinic. Andy outlines how this extraordinary success has helped the firm on the road to achieving its mission. “Here at Hitachi Capital Invoice Finance, our aim is to be known as the trusted brand of invoice finance for SME’s. Our simple and transparent pricing was the first to be launched in the industry via our Inspired Cashflow product. We believed that small business owners wanted a clearer understanding of the product, how it was priced without any nasty surprises. In addition, our 6-month trial period also offers our clients the opportunity to test us without being tied in to long one sided contract periods, we were also the first provider to offer this. We believe that our exceptional customer service along with our innovative products, honesty and transparency will help us to grow our market share in the future. “Through our product innovations such as Inspired Cashflow and Inspired Payroll, we provide transparent single fee solutions to help our clients effectively manage the costs of invoice finance, whilst ensuring they have access to the funds that they need to grow their business.” Offering a great product is key to success in the finance industry; however, Andy is eager to emphasise that client service is equally critical. “At Hitachi Capital we also take customer service really seriously, and as such continuous improvement is at the heart of everything we do. During 2017 we will introduce our new field based Relationship Managers, who will be focused on delivering exceptional levels of service to our clients through face-to-face support - something which high-street banks are continually moving away from. Feedback has told us that this is what our clients would like to see and we are responding to that to ensure the highest levels of service possible.” Ultimately, invoice finance is a fantastically flexible finance method that grows and mirrors company turnover. Research has shown that companies that use invoice finance grow quicker than similar companies that do not use invoice finance. Also companies that use invoice finance have great feedback. However, the challenge for the industry, and Hitachi Capital, is to get more companies to consider this type of finance. Hitachi Capital are the leading funder at promoting this service online and have a number of simple products to choose from to help more people choose this great product. A key part of this is ensuring that clients know that they will receive the very highest standards of service which are at the cutting edge of the latest technological developments, as Andy concludes. “Looking ahead, the use of technology will continue to grow and make it simpler and easier to set-up and manage an invoice finance facility. At Hitachi Capital we are making significant investments into technology and marrying this with face to face client management to ensure our clients have the best of both worlds. “Alongside this, Hitachi Capital has recently invested £3m in our invoice finance operation which covers new premises, systems and enhanced client service. We have tripled our building size in Telford and have further investments planned around becoming leading the digital provider to help SME’s grow and prosper” LB170005 N Company: Hitachi Capital Invoice Finance Name: Andy Dodd Email: marketing@ hitachicapital.co.uk Web Address: www. hitachicapital.co.uk/invoice- finance Address: 5 Hollinswood Court, Stafford Park 1, Telford, TF3 3DE Telephone: 0808 231 4979