Corporate Vision March 2017

CORPORATE VISION / March 2017 39 , 1701CV19 S.P.Srisaila of Murano Lighting explains his/her passion for the lighting industry and how excellent customer service is the key to great success following their selection in the Small Cap Top 50. Guiding Lights Murano Lighting Company, established in 2001, has over the years evolved from a small trading company into a leading specialised lighting company based in the Middle East and focused on providing turnkey lighting solutions for all types of projects, including lighting design and procurement of customised fittings. S.P.Srisaila of Murano Lightning tells us more about the company. “Starting from a single showroom and office in Sharjah, we have expanded with showrooms and offices in Dubai, Sharjah, & New Delhi. We continue to grow and maintain our global presence, with satisfied customers from Africa, Middle East and South Asia. Our product range includes architectural lighting, indoor decorative lighting and outdoor lighting.” Murano Lighting is passionate about promoting the latest lighting technologies and practices in the lighting field and promotes innovative, eco- friendly, energy efficient lighting technologies. It therefore has a diverse clientele, including hotel chains, residential buildings, commercial towers, hospitals, schools, banks, palaces and villas. The firm’s overall mission is to deliver exceptional, personalised, and flexible services to clients by providing the latest technologies and practices in the lighting field as well as innovative, creative, and low cost solutions in lighting technologies. S.P.Srisaila goes into further depth about how the company achieves this mission. “We have our set goals and objectives to achieve our company’s mission. We also craft strategies to achieve our goals and objectives. “Our organised, decision-making, precision-seeking Murano family uses the communication, networking channels to carry out our vision in a systematic process in order to achieve success. “Our dedicated team of lighting designers, engineers, technicians and sales personnel are trained to understand the lighting needs of our customers and provide innovative solutions. “Our dedicated customer service and after sales service ensures an overall rewarding experience for our clients. “But above all, we promote innovative, eco-friendly, energy efficient lighting technologies in line with our mission.” In order to differentiate itself from the competition, Murano Lightning focuses on customer service excellence, ensuring strong ongoing relationships. “We are transparent to our customers in what we do and why we do it,” explains S.P.Srisaila. “We have a staunch belief in superior customer service. From the initial process through the final delivery of the products we treat each and every customer as if each is the only customer we have.” In order to stay ahead of the curve, it is important for Murano Lightning to keep up-to-date with emerging trends in the lightning industry. “Apart from our conventional range, we provide lighting for specialised applications such as façade lighting, hospital lighting and museum lighting,” says S.P.Srisaila. “Our continuing steadfast relations with leading lighting manufacturers in Europe, United States and China enable us to monitor upcoming trends in the lighting field and satisfy even the most sophisticated and specialised requirements of our customers.” With regards to the future for Murano Lighting, S.P.Srisaila believes it to be bright… very bright indeed! “In line with our vision, we would like to be the leader in our lighting products, services and solutions and continue to grow, maintain the global presence with satisfied clients all over the world. “We hope that we will expand this lighting business across the globe with many innovative ideas and products and we will have the global customers from across the world as we are providing our best to our clients.” K Company: MURANO LIGHTING COMPANY L.L.C Name: S.P. Srisaila Email: [email protected] Web Address: Address: SHARJAH P.O. Box 48557, Sharjah Telephone: U.A.E Tel :+971 6 5776998 , +971 6 5776399