Corporate Vision March 2017

58 CORPORATE VISION / March 2017 , Todd Thiede tells Corporate Visionmore about Preferred Home Health Care &Nursing Services in the wake of being awarded CFO of the Year 2017 – USA. Caring for the Future For more than 25 years, Preferred Home Health Care & Nursing Services, Inc. has been providing home health care services and medical equipment throughout the American Northeast. Whilst the firm’s clients span the age spectrum, Preferred focusses on the acute paediatric population. Preferred’s mission is to deliver an unwavering focus on client needs and positive family outcomes. Chief Financial Officer, Todd Thiede, tells us how this is achieved. “We do this through quality service, consistently transparent communication and an internal belief that appropriate home health care is essential to the overall health of our country. The best day in our firm is when our clients no longer need our nursing services, because they can sustain and thrive on their own.” “Home health care can be clinically complex and environmentally unstable. As such, Preferred insists on a team approach to communication with our clients and their families. This constant interaction allows us to manage expectations, discuss future goals and work though the obstacles that can arise when dealing with medically fragile individuals.” Home health care is a competitive and volatile industry. To differentiate itself from the pack, Preferred stays hyper-focused on providing unparalleled training to each nurse and coordination with each family. “Our training program has been certified by the State of New Jersey as an important and unique education that puts our nurses, and thus our clients, in the best position to succeed.” “The lone constant in home health care is change,” Todd tells us, talking about the industry in general and the influences affecting it. However the firm also strives to employ techniques which keep it one step ahead of emerging developments. “Given the clinical, social and environmental needs of each client, there are daily internal challenges. Externally, our industry is impacted by the political landscape, insurance pressures and the nursing population. Preferred has succeeded by staying fluid and focused on educating our nurses, providing unparalleled service and ultimately, the clients specific needs. “We are consumed with transparent communication between our Preferred family and our clients’ families. We strive for similar dialogue with the respective political setting, insurance contacts and trade organizations, which allows Preferred to stay nimble during uncertain times. Specifically, as the future of the Affordable Care Act is unclear, it is imperative that the firm considers possible outcomes and manages the potential impacts to our employees and our clients.” As a family-owned company in a caring industry, Preferred boasts an extremely unique and devoted company culture. The firm is consistently among Fortune’s “Great Places to Work”, in part, because it constantly asks every employee, every client and every contact the same “What can we do better?” question. “This coherent feedback allows us to ensure that our core values are always known, shared and acted upon,” explains Todd. “Given our intense focus on culture, our hiring process is both robust and dedicated to ensuring that any potential hire would be an appropriate addition to the Preferred family. Additionally, the most talented people in the industry have identified and appreciated the services that we are providing and in turn, contact Preferred for employment. Our passionate concentration on the client attracts people with similar values.” Home health care is a growing and evolving industry and Preferred plans to continue to grow organically and via acquisitions within its current geographic footprint and beyond. The future looks very bright indeed. “In the near term, the political climate, the nursing population and the changes in health care will have a true impact on our business and we stay closely connected to each conversation. But regardless of external changes, Preferred understands that if we maintain unwavering emphasis on our clients, continue to provide unsurpassed service and ultimately, provide positive outcomes, the business will always react favourably.” K Company: Preferred Home Health Care & Nursing Services, Inc. Name: Todd Thiede Web Address: www.preferredcares.com Address: 45 Main Street Eatontown, NJ 07724 Telephone: + 1 732 443 8100 1702CV70