Security Awards 2022

Security Awards 2022 9 to make sure that its customers are met by the bright and positive attitudes of people who truly want to help them. Having made itself such a front-runner in its industry and indeed in its region, Jirani Smart’s efforts have gotten it noticed by the rest of the financial sector proper. Whilst this has proven good for making connections with its peers, securing industry contacts, stakeholders, and partners, it has also brought forth an interesting predicament wherein it is seeing certain competitors trying to copy its model. This, it surmises, could damage the asset-lending culture that is deeply rooted in the country; and it hopes that over time, such competitors engage in a pivot to re-focus back onto the client. Serving as many customers as possible by way of expertise, empathy, and diligence, it has been working hard to improve the customer service that makes up its business. After all, above all else, this is what has formed the pillar of its organisation, allowing the excellence of its services to draw clients to it and letting the charismatic, friendly, sensitive attitudes of its staff do all the rest, each aspect of this being something that has cropped up in a multitude of reviews and referrals over the years. Being a pioneer of asset lending as a culture in its market, it incorporates an in-depth and highly crucial respect for such processes deep into its infrastructure, bringing this to its wider industry with pride and diligence. Therefore, as it moves forward towards the bright future that is surely ahead, it will strive to bring its clients with it, helping poor rural communities to find their feet in a changing world and giving them a helping hand towards climbing out of poverty. All a part of its dedication to cultivating better financial inclusivity for all, its unparalleled customer service and dedication promises to continue securing it more clients and further notoriety over the coming year as it expands its reach further into Kenya and the small communities therein. Nominally, whilst it does this, it will be working hard to ensure that the services it offers reflect the paradigm shifts the wider world is going through. After all, it is no good to seek to guide someone financially unless the guiding hand knows the financial market they seek to help them navigate. It shows this by keeping its finger on the pulse of the wider financial world, both in Kenya and internationally. Incorporating the latest and greatest innovations into itself as they appear, it promises to continue keeping up with the changing trends and developments of the world’s monetary and fiscal professionals, bringing the best processes and services to its clients as a direct result. This has proved critical for its micro, small, and mid-sized business owner clients, as they can get a better idea of what state their market segment is in and how best to approach them with a product or service, bettering their chances of success. Consequentially, it will be propelling itself and its clients into the future with optimism and drive, ready to help many more people in the coming year and beyond. Company: Jirani Smart Contact: Kennedy Muthama Website: jiranismart.com

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