Small Business Awards 2019

26 Corporate Vision - Small Business Awards 2019 , Oct19202 ITC S.A. Most Innovative ICT Consultancy - Uruguay By every consideration, ITC SA is the largest consulting firm in Uruguay. It has achieved enduring success by combining the talent of its consultants with a honed experience in best management practices, utilising technology to respond to customer needs with effective and innovative solutions. Whilst it is true that innovation comes in all shapes and sizes, sometimes it’s better to go with the undisputed experts. quickly, problems to be solved more easily, and ultimately the direction of the project to undergo continual affirmation assuring a satisfactory conclusion for the customer. Responding to customer needs is critical to the company and ensuring the quality of service throughout a project’s various steps (planning, execution and control) is key. There is also an emphasis on the protection of a company’s intellectual property, ensuring that it remains confidential. This is, at the end of the day, key for work that is undertaken for part of a public body. By safeguarding this aspect and pushing customer response to make sure that everything is up to standard, ITC is confidently able to say that it meets its ambitious vision. Certified in ISO 9001’s quality management system, ITC is able to give an international standard to which it adheres. All strategies and processes are “We integrate technology and consulting services, innovating with organizations to achieve their objectives. We contribute to ANTEL internationalisation and to national IT companies. We integrate technology: we integrate knowledge .” This mission statement reflects the overwhelming ambition of ITC. Being owned by Antel, Uruguay’s state-owned telecommunications company, lends ITC a long history of involvement in the area of ICT. Ultimately, Antel is a technology leader in Latin America and the Caribbean, and ITC always aims to match its parent company’s work and lofty expectations. In this, ITC specialises in providing a plethora of consulting services, professional advice and technical assistance in telecommunications, information technology, and strategic management. Dedicated to the development of large projects related to information technology, telecommunications, strategic planning, and project management, ITC have successfully managed projects that represent important challenges for the governments of the region. Apart from their clear experience in the public sector, ITC sees the first step towards the successful completion of a project as aligning to customer expectations, understanding their needs and adapting to the way they work. Secondly, ITC work to identify success milestones, keeping in mind the quantity, quality and time of deliverables. This system of ensuring client engagement with the process means that all parties have a high involvement with the project. This allows mistakes to be noticed more based on these standards and mean that ITC can expand outward into other markets if it wants to. Holding a competitive position in the national market, mainly at a government level, ITC are already recognised internationally as telecommunications and cybersecurity experts. This is due in part to their rigorous policy of review and improvement. Not content to rest on their laurels, ITC work on a policy of constant development, and integrate its customers and suppliers into this too. ITC optimise its internal processes by adapting them to the best practices recommended by reference standards. This is helped by the inclusion of clients within the work processes and promotion of knowledge transfer. It means that all parties are working from the same page, trying to do the same thing - improve their companies.