Small Business Awards 2019

, Tender Service Group: For businesses and companies entering the public contract bidding arena for the first time, tenders can prove to be a daunting thing. However, there is a wealth of analysis and information out there to help, in the formof Tender Service Group. To find out more about what the firmdoes, we caught up with boardmember Heinz Derndorfer who shared the firm’s secret to success. Tender Service Group: Best Tender Information Services Provider 2019 balance between innovative new technology that attracts new developers, and maintaining existing software for easy use for clients and employees alike. “We have our own software development department that created, maintains and enhances our web applications based on feedback and ideas from our customers and employees. On the other hand, our IT team is very open to new technologies in order to attract skilled software developers.” Ultimately, the future for Tender Service Group remains one focused on growth without compromising on what has made it so successful so far. The firm remain as com- mitted as ever before to understand exactly what clients need with regards to tender information, before delivering on those needs with corporate aplomb. Contact: Heinz Derndorfer Website: www.tender-service.com “Our ambition at Tender Service Group is to help our customers win tenders. Our recipe for our clients’ success is offering Europe’s largest tender database, individual search profiles plus high-quality customer care so that our clients only receive those tenders that are valuable to their business. And our tender reports give them the background information to setup a successful bidding strategy.” To ensure that every client gets the best possible information regarding tender services, the firm has developed a new Tender Reporting Service. Through this, companies can understand which tenders offer the highest chances of success, as well as how competitors tackle similar tenders with pricing strategies, and what tenders will be published over the coming months. In his role as board member, Mr Derndorfer knows exactly who Tender Service Group is aiming to help, and shared the details with us. “We focus on customers with high quality expectations and/or specific, individual needs. Everything we do is set up in a way to cater to this group of companies – whether it is our customer service, our very complex, custom- made search profiles, a high granularity of our tender database, etc. Many of our competitors go for a mass-market-approach, focusing on simple, automatic solutions, which can also be commercially successful but not so much within our target group.” As technology plays such a key role in what Tender Service Group offers to its clients, remaining up-to-date on the latest technology is a must. But rather than simply implement the latest technology simply because it is the latest, the firm also focuses on what matters most; ease of use for everyone involved. Mr Derndorfer talked us through finding the Bidding for public contracts con- tinues to become an increasingly competitive market, with more companies entering the bid writing process every year. On hand to help companies stand out is Tender Service Group, offering tender information services to fourteen countries in Europe since 2001, and all over Latin America since 2016. During our interview with board member Mr Heinz Derndorfer, he shared with us the mission and purpose of the firm since its inception. “On the one hand, we inform companies who want to bid for public contracts about their new tender opportunities, which saves them a lot of time. Whilst on the other hand, we provide insights into markets and competitors’ bidding strategies by analysing the results of millions of tenders every year.” Each year, the firm receives approximately seven million notifications about public and private tenders. It is this breadth of information that has led Tender Service Group to provide Europe and Latin America with the most comprehensive database for tender information services. Mr Derndorfer talked us through exactly how the database helps clients with their tender needs. We help you win new contract opportunities tender- service. com “We focus on customers with high quality expect- ations and /or specific, individual needs.”