Small Business Awards 2023 35 Oct23051 Located in Lagos, Nigeria’s largest city, Zora Communications is a technology company that offers a number of innovative solutions related to observability, cybersecurity, colocation, and infrastructure. The company solves digital transformation challenges by deploying and running service assurance and fulfilment solutions. Here, we dive deeper into the company’s operations. Zora Communications prides itself on its ability to effectively fulfil the diverse needs of its clients by delivering a range of service assurance and fulfilment solutions for Cloud, Enterprise, Fintech, Telco/ISP, SaaS, IoT, and more. Its mission is to develop smart solutions that are simple to implement and learn, but also highly secure. As a result, it has created four key products. Firstly, Zora Communications offers Miro, a solution for observability automation. With this product, clients can visualise, analyse, and resolve their most challenging network and service problems. Secondly, the company offers Fortrex, a unified cybersecurity operational resilience solution through which companies can secure their digital assets. Thirdly, Zora Communications offers an NSOC (Network & Security Operation Centre) solution. With this product, organisations can improve their security posture with a dedicated team monitoring and responding to any potential security threats. Lastly, Zora Communications offers Zmart, a scalable infrastructure solution that organisations can leverage to maximise their operations and reduce CAPEX and OPEX. With this solution, clients can consolidate and automate their business processes, operations, and IT systems. Zora Communications is passionate about solving the challenges its clients face in managing heterogenous network infrastructure by providing them with innovative solutions that offer end-to-end visibility. Its wide-ranging portfolio includes clients like MTN Nigeria, MTN Cote d’Ivoire, Airtel, Glo, TTP, IHS, Teldat, Amerinode, Infosim, Baicells, Truck Transit Parks Ltd., and more. When it begins working on a new project or with a new client, Zora Communications delivers excellence by ensuring that its strategies and operations align with globally recognised best practices. Just as important is its expert team, consisting of highly qualified individuals who have been trained and educated through exceptional staff development programmes. By taking this approach, Zora Communications has always succeeded in implementing its robust technology to complete any new project accordingly. The company is committed to getting every task right the first time, since rework is expensive. Operating in a competitive industry, Zora Communications believes that it sets itself apart through its exceptional team, processes, and technologies, all of which enable it to effectively and efficiently solve customers’ problems. Valuing its strong team, the company aims to foster a positive internal culture and working environment for the benefit of its employees. On top of this, the company is committed to taking care of its local communities, surrounding areas, and the environment. For this reason, it aims to ensure the sustainability of its operations. As a technology company with a strong regional presence, Zora Communications is scaling very quickly and currently serves the whole of Africa as well as South America, Asia, and Europe. Impressively, it has recently deployed its top-notch Miro observability solution to one of the leading telecommunications companies in Africa. In the last year, Zora Communications has also expanded its operations to reach the South American market by sealing business deals with a large international company offering telecommunications equipment and infrastructure management services. By the end of the year, the company hopes to have finalised its plans to kickstart its infrastructure and colocation business in the first quarter of 2024. For its excellent services, Zora Communications has been named Best Service Fulfilment Solutions Company in the Small Business Awards 2023. With this prestigious title under its belt, the company is sure to go on to achieve even more growth and expansion in the years to come. We offer the Zora Communications team our sincere congratulations for their success in this awards programme. Contact Details Contact: Adaobi Ikeanyi Company: Zora Communications Limited Web Address: www.zoracom.com Best Service Fulfilment Solutions Company 2023 - Lagos
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