Technology Innovator Awards 2017

40 Corporate Vision / Technology Innovator Awards 2017 , Benefex provides innovative and creative employee experience solutions to a wide range of clients. We invitedMatt Macri-Waller to tell us more about the firmand the software it offers. Best Employee Experience Software OneHub Benefex prides itself on being the first employee experience provider. People look to their employer to create meaningful employee experiences, and Benefex’s solutions deliver these, every day. Its OneHub platform is an invaluable tool for HR teams across the globe, giving them one place to manage their employee reward and benefits, employee communications, reporting and analytics, recognition, employee value proposition, and more. Matt talks us through this unique solution and how it helps clients to ensure excellence for their employees. “Based in Southampton, our 180 employees carry a varied and extensive skill-set, from development, to client management, to data analysis, to employee support. Every aspect of our product is designed, built, and managed in-house, so we have a whole host of talented individuals here, who collectively create amazing experiences for our clients and their employees. We deliver our OneHub platform to household names with huge and diverse employee bases. BT, Bank of America Merrill Lynch, Plusnet, and E.ON make up just a few of our valued clients. Over a million employees across 25 countries rely on OneHub to provide them with a straightforward and intuitive system on which they can access their benefits, see their total reward, find out about the goings-on at work, and much more. “Additionally, we also deliver expert consultancy across all-things HR and employee benefits; beautiful and engaging communications to inspire our clients’ employees; dedicated employee support to answer general queries and free-up time for HR teams; and broking services to make sure we offer the latest, most inspiring and innovative benefits in the market to best suit our clients and their people. “Overall, our mission is to deliver exceptional employee experiences, every day. There is a tendency within our industry to focus on that annual enrolment period. But to become engaged, employees don’t just want a party once a year, they need to feel valued every day. We achieve this by ensuring that we are there for our clients every day. We offer a service of constant and relevant communications throughout the year to ensure that employees are recognised for their everyday achievements and effort. The employee experiences that we design celebrate the everyday inspiration that people bring to their work, and they create authentic and meaningful interactions between organisations and their employees.” This one of a kind solution is what sets Benefex apart from the competition, as Matt is keen to highlight. “Over recent years, the market has focused on employee engagement. We take a different approach; we focus on those everyday employee experiences. We believe engagement is an outcome; if you pay attention to employee experiences and get them right, engagement is inevitable. Our OneHub platform delivers an all-encompassing solution for the benefit of our clients and their employees alike. The platform is entirely geared towards the user experience. Every aspect of OneHub is designed with the end user in mind, and what their experience of interacting with OneHub looks and feels like. If we focus on the end user, we will inevitably drive productivity, motivation and consequently ROI. OneHub replicates that concise and simple online customer experience for employees. It’s innovative and intuitive in design, agile, and easy to use. It is designed for the latest in technology and devices; OneHub can be used anytime, anywhere, on any device.” People are vital to any firm’s success, and as such Benefex seeks to provide their people with the supportive environment they aim to cultivate for clients, as Matt explains. “Fundamentally, our success is down to the incredible people we have working for us here at Benefex, and their passion and innovation. Our employees look after our clients; HRDs, CFOs,