Technology Innovator Awards 2017

CEOs etc., but we ensure that we keep the end user in mind in everything we do. Our platform is built around a focus on user experience, and we make it our mission to mimic that impeccable and intuitive online customer experience we are all so familiar with as consumers. Retaining this focus allows everyone at Benefex to channel our energy towards one clear goal of delivering exceptional employee experiences, every day. “Nobody goes to work to do a bad job. That is as true for us as it is for our clients and their employees. We have eight company values in place which ensure that we are all bringing a great level of effort and motivation to work, but they also encourage our individuality so that we can bring our passion to work as well. Our mission is to deliver exceptional employee experiences, every day. If we deliver exceptional employee experiences, employees deliver great customer experiences. At Benefex, we enjoy what we do, and this translates into the work we produce. “Alongside this, we also have a great learning and development programme through the Benefex University, which delivers coaching modules throughout the year; and also Lesson.ly – our online learning platform. We’re encouraged to learn all we can about our industry, but also about different interests too, such as team management, presenting techniques, and writing skills, so that each of us can bring a well- rounded approach to our work.” Operating in the trend driven, ever changing technology market, Benefex has to work hard to ensure that it is always ahead of the competition and offering the solutions its clients need. Looking ahead, this will remain the firm’s ongoing focus, as Matt concludes. “Currently, our industry is slowly learning to be behaviour-driven when it comes to its recommendations and predictions, rather than demographic-driven. We Company: Benefex Contact: Emily Plummer Contact Email: [email protected] Address: Mountbatten House, Grosvenor Square, Southampton, SO15 2JU, UK Phone: 0845 129 8636 Web Address: hellobenefex.com are already there with this approach, which is why it’s so important for our platform to be agile to the extent that it can be personalised to a granular level. OneHub collects volumes of useful and practical data which can be used to produce relevant recommendations to employees. Along with this is the rise in wearable technology which can surface invaluable health, wellbeing, and medical data about employees (should they choose to share it) in order to best assist them however you can as an employer. “Intuitiveness and simplicity are trends that will not disappear. For example, we know that people like to link their social media accounts together, or to be able to sign in automatically to PayPal when shopping with Amazon, and this trend has transferred to life at work as well. People are looking more and more for integrated solutions which amalgamate and consolidate in to one platform. Single sign- on between various systems is something which OneHub offers, and which will continue to be a huge consideration as we develop our technology. “Ultimately, OneHub is leading the way for the employee experience market, and it’s developing every day. OneHub already delivers global benefits management, communications, analytics, EVP and wellbeing. We have developed it to be agile and robust so that it can be easily updated to incorporate the latest industry trends, and the needs of HR teams, but also so that it can be used on new technologies and devices, e.g. wearables.”